Contact Center Genesys Support
- Understanding of networking fundamentals and contact centre technologies
- Experience in deploying contact centre call routing solutions
V2Soft (www.v2soft.com) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer’s true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.
We have an immediate requirement for a Contact Center Genesys Support with our client in Auburn Hills, MI.
Required Skill:
- Understanding of networking fundamentals and contact centre technologies
- Experience in deploying contact centre call routing solutions
- Knowledge of telephony integration using SIP in a TDM and VoIP environments
- Knowledge of IVR and CTI call routing
V2Soft Offers market-competitive wages and excellent benefits. https://www.v2soft.com/careers/benefits
- Medical, Dental and Vision benefits, which start immediately upon hire.
- 401K Retirement Savings Plan
- 10 Paid Holidays
- 10 Paid Vacation Days annually
- Flexible spending
- Long-term and Short-term disability insurance
- Life and AD&D insurance
V2Soft is an Equal Opportunity Employer (EOE). See our other fantastic open opportunities at https://www.v2soft.com/careers/jobs
Please email your resumes along with contact info and Job ID# to jobs@v2soft.com
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