IT - Microsoft Client Analyst – Senior

V2Soft is a CMMI level 3 company with the global locations in Mexico, Italy, India, China and Germany. V2Soft provides cost effective, high performance technology solutions and a suite of services to meet customer’s business needs by providing innovative solutions to insert technology into their business processes.
 
Job Description:
 

• Installs, configures, and maintains application equipment and support application infrastructure environment.
• Determine application needs and incorporate them into the design and overall plan for application support.
• Organizes and coordinates the activities associated with installation, deployment, and upgrade of software and hardware relating to application environment.
• Responsible for acting on existing Level 2 (L2) and Level 3 (L3) trouble tickets established in the tracking system.
• Receive complex tickets that Level 1 (L1) help desk support and technical support analyst cannot resolve.
• Identifies, researches, and resolves technical problems proactively establishing root cause and mitigation recommendations to prevent further issues.

 
What V2Soft Offer:
 
V2Soft’s compensation program offers market-competitive base pay with lot of benefits.
 
V2Soft offers a variety of benefits to protect your health and well-being, provide financial security and balance your work/life needs including: 
 

• Health benefits including Medical, Dental and Vision benefits
• Flexible spending plan
• Long-term and Short-term disability insurance
• Life and AD&D insurance
• Paid Holidays and Vacations

 
V2Soft is an Equal Opportunity Employer (EOE).
 
Please email your resumes along with contact info and Job ID# to jobs@v2soft.com