Senior Application Specialist

V2Soft (www.v2soft.com) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer’s true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.

We have an immediate requirement for a Senior Application Specialistwith our client in Auburn Hills MI.

Required Skill:
 

• (Senior) Application Specialist supports a group of applications ensuring stability and driving efficiencies. 
• (Senior) Application Specialist works closely with AMS Supplier Partners providing production support and overseeing the day to day operations ensuring SLA’s / KPI’s are met. 
• (Senior) Application Specialist supports software and hardware maintenance and upgrades, monitoring application availability and performs RIC function for SR’s.Primary

 
Responsibilities:
 

• The (Senior) Application Specialist provides daily guidance to supplier partners in providing:
• 24x7x365 application incident support responding and resolving issues submitted through the ticketing system
• Mainframe processing reductions
• Restructuring applications to improve stability
• Sun-downing of unused applications and components.
• Review application changes for permanent fixes; ensure completion of root causes analysis, application improvements, and MIPS reductions.
• Functional and operational coordination of supplier performance (monitoring, measuring, adjusting and reporting);
• Advising Leadership on Service Management best practices

 
V2Soft Offers market-competitive wages and excellent benefits. https://www.v2soft.com/careers/benefits
 

• Medical, Dental and Vision benefits, which start immediately upon hire.        
• 10 Paid Holidays
• 10 Paid Vacation Days annually
• Flexible spending
• Long-term and Short-term disability insurance
• Life and AD&D insurance

 
V2Soft is an Equal Opportunity Employer (EOE).   See our other fantastic open opportunities at https://www.v2soft.com/careers/jobs
 
Please email your resumes along with contact info and Job ID# to jobs@v2soft.com