and Amazing Savings! There has to be something we can do legally. Im sure they will charge us for the complete stay but weve been here less than 24 hours and are leaving which is so inconvenient but its not worth the stress. Overview 824 Reviews 17 Jobs 861 Salaries 95 Interviews 226 Benefits 28 Photos 227 Diversity + Add a Review Diamond Resorts Reviews Updated Feb 15, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 778 of over 824 reviews Sort Popular Popular COVID-19 Related Now we fight every month to pay our mortgage because they keep stealing out of our account. And once youre in your stuck! We were told that, if we didnt upgrade to HGVC, wed be left with shrinking inventory and rising maintenance fees. Las Vegas NV, National Cancellation & Transfer Contract scam no refunds Springfield Missouri, Diamond Resorts International 2 tier 2 instead of 1 tier 4 Diamond Resort Exchange rip-off Las Vegas Nevada, Heartland Transfer Signed contract to transfer my timeshare, took my $5,000.00, did nothing Crown pointe Indiana, Dan Rosas Diamond resorts Dan Rosas Telemarketing fraud for timeshares Dan rosas timeahare salesman offered money or vacations to attend timeshares sales presentation Nevada Las vegas, Double Diamond Resorts Stan Goldstein Unscrupulous Sales Practices, fraudulent sales pitching, pressure tactics Dallas Texas, Diamond resorts international Diamond resorts, D.R.I. May 26, 2020, 19:38 ET. Also, we thought the hard timeshare sales tactics of badmouthing the competition and making an offer contingent on your accepting it immediately were a thing of the past.! I took my family to Disney world , we took the leap and saved a few dollars and had an experience my children will never forget. Many of our features might not work. Dont fall for their lies and misrepresentation. Need to find attorney to represent Diamond clients, Diamond got a billion dollars in the buy out, we are owners, where is our buy out. I still don't have those points in my account. The price per points is a small profit to what I paid over the years for my DRI gold status. Destinations are transferable! Or it is simply equal to $157.85 per monthly to keep my membership. Today's call went on for an hour where I was left on hold for 30 minutes and then hung up for a survey! They are offering us 4.25 a point. is colgate baking soda and peroxide safe; what is a bye run in drag racing; how to identify civil war rifles; tattle life influencers; horse show ribbons canada diamond resorts international never returns e-mails or calls winter garden florida, Cheryl Obermeier Diamond Resorts not refunding our money LACYGNE KS, Diamond Resorts International / Ocean Beach Club Time Share Rip Off and Misrepresentation NV Las Vegas, Diamond Resorts DRI Diamond Resort Greensprings VA lies Williamsburg Virginia, Diamond Resorts International Scammed out of $3995 for Sampler package Las Vegas Nevada, vacation redemption center diamond resorts no way to activate the cruise certificate Internet, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. I have recently stayed in an apartment at Thurnham Hall, and have had a stay which wasn't great, in fat it was disgusting. We are continually told we cannot terminate our membership as the contract we signed is clear. I had truly hoped that Hilton would prove to be a more ethical corporation than we experienced with Diamond but unfortunately weve found that the greed just changed names! Sharon. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Four hours into a two hour presentation, the sales woman refused to continue until my wife returned from the restroom. Blue Diamond Resorts provides luxury getaways for travelers of all ages in popular destinations across Mexico and the Caribbean like Cuba, the Dominican Republic, and Jamaica, as well as the adventure-filled Costa Rica and island paradises of St. Lucia, Antigua, and Grenada. Does anyone know? Refund of the stay and packages as this was an uncontrollable situation. This answer was provided by RedWeek contributor, Jeff Weir. Not much. Diamond Resorts/Hilton Grand Vacations is a scam. Save 79% when you book your 5 Day/4 Night vacation at The Point in Poipu. All the paperwork is under Diamond but she keep saying that we where Hilton. "Our plans are to re-brand Diamond properties to a new sub-brand of HGV, which will be called Hilton Vacation Club," said a spokesperson for HGV. At Diamond Resorts, we've thought of everything to help you unwind, reconnect and rejuvenate during your vacation. When the company that is benefiting from you signing the contract is the same company that is orchestrating the signing of the contract, youre going to get this sort of criminal behavior. No support at the corporate level, the training is mediocre at best. A day later or so out of the blue they call and I am on hold first time for an hour and when the person answered they hung up immediately without speaking. I have a deed at Lake Tahoe Vacation Resort but use Diamond points. We were told we were going to a member update and again we were subjected to high pressured sales. Katherine Mitchel Sales Person Free hotel scam alert! The company has a network of more than 379 vacation destinations in 35 countries around the world and sells vacation ownership points. Since Hilton Grand Vacations purchase Diamond since have gotten worse. The manager says no. Asked if I could speak to the manager but the manager wasnt available to speak with me. Copyright 1997-2023, Ripoff Report. I wish I had added it up before. "Over time, we will provide additional details on how these two clubs might function together," HGV said in response to our questions. The rooms diamond offers you are filthy and the conjoint room walls are so paper thin you have ZERO PRIVACY. The presentation is just a sales pitch so they can get paid. Basically the timeshare although we were always told its not a timeshare because you own a part of it! The maintenance fees are now 172 per month for 11 months and this will be the third year of no holidays. As the days passed, I began to call customer service which never answered me. BBB Business Profiles may not be reproduced for sales or promotional purposes. Warning: Your web browser is out of date. I dread the day that I have to make a reservation. I believe more than $100,000. I did actually try to make a reservation for March earlier in Sedonna, and was told they were all gone UNLESS I was willing to attend yet another timeshare presentation. I hope you can provide me with some comments. It took us a very long time to get confirmation from the resort and the fine print states, Do not purchase airline tickets until confirmed from Resort. Is this real? we went ahead so that we could use it for our 10th anniversary. This review was chosen algorithmically as the most valued customer feedback. Other vacation clubs claim that, once you enroll, you'll get discounts on travel, lodging, or other amenities related to a vacation. File your review. Were platinum members and pay outrageous yearly maintenance fees. Have not toured at a Diamond Resort in the past 6 months, Have no bankruptcies, foreclosures or liens in the past 2 years, Cannot be in the process of a home loan modification. kresge foundation jobs; dwarf rat vs mouse; sky internet down bolsover; terroni restaurant menu; lewis county, wa breaking news; Food and drinks are included in the vacation package price for these destinations offered. If a reps lips are moving they are lying. #2, request a transition out of ownership, but my cost would be 2 years of maintenance fee ($13K), plus $1K for every contract where we bought extra points (5). Whopping changes are ahead for members of both clubs, but none will surface until after the deal is closed, and approved by regulators, this summer. You will have more amenities than a luxury hotel and all the privacy you . I was told to make reservation early. The finance department at this company is so shady. Option 3, was buy an extra 4500 points for $20K to be grandfathered into the unknown HGV plan. we owned deeded weeks 51 and 52 and another 52 , 3 weeks at parkway international resort for the last 32 years and its had several owners, every time they say it needs a major facelift and you know what goes along with that, our money out the window, i cant take it any more, i could have bought a mansion for the money those trumps and trillionaires have raped me for. Why book with us? I had a all points cruise I booked thru diamond resorts it was 17000 points and it was with royal caribbean to alaska for 1 week in June 2020. This company is a joke!! When I think of Diamond Resorts, the first thing that comes to . In the near future, I'm guessing that HGV will only drag us diamond owners thru the mud a few more times before it's all said and done!!! they were pissed!! It also, Here are the Top 7 Amazon scam calls. This was the BIGGEST SCAM! DIAMOND RESORT IS A SCAM - Diamond Resorts International Category: Timeshare Resort Company Name: Diamond Resorts International Posted: Apr 16, 2022 by William Bryan Diamond and Hilton are both terrible companies! The HGV Max program will fail. Too bad they are so greedy. Toggle navigation. This year's Diamond points aren't even listed. Book instantly online, or through your personal concierge, the best price is guaranteed! 2. Anyone on here who speaks positively about them must work for them. Now are asking me to buy into Hilton and I thought I have already bought into a time share that says I can travel the world and now I have limits. I'd like my 11,500 points from Sedona Springs and my 2023 Diamond Points in my account now. The pandemic gave all major travel companies, including timeshares, a yearlong timeout to recalibrate for travel to resume. Business Profile Luxury Diamond Resorts Resort Contact Information 227 Broadway Kissimmee, FL 34741-5740 Get Directions Visit Website Email this Business (877) 227-1574 Customer Complaints. This is how the conversation went - I have to ask my manager. OR the sales staff is just using a high pressure scare tactic! Copyright 1997-2023 Ripoff Report. Just call and find out what. Advertisers above have met our Required fields are marked *. Diamond Resorts did not do so and after countless hours of phone calls and e-mails there is still no sign of them issuing the refund. I'll be reporting to BBB soon if it's not resolved. Its the most frustrating thing, We are starting to think that no one works at this company at all. For example, you may want to describe a team member's experience, what makes a product special, or a unique service that you offer. I We are survivors of the camp fire. All they want is money. One of the most notorious timeshare ripoff cases is the Mexican Timeshare Scam, aka the Timeshare Resale Scam. This is no way to transition the loyal Diamond members who have acted in good faith and had no say in the process. Concerned for the staff and guests, we left the next day back home. Enjoy a 8 day 7 night stay to Bali or Grand Cayman Islands! It all has to go through them and then be accepted by HGV. owning time share properties is very stressful. According to Diamond CEO Mike Flaskey, HGV will also incorporate Diamond's "events and concerts platform" to deliver expanded vacation opportunities to owners. Vibe to the music in Jamaica, learn the history in Curacao, and the delights of Panama. A year from now, or so, all vestiges of Diamond Resorts will likely disappear from marquees and lobbies as HGV absorbs Diamond resorts and rebrands them as part of a new Hilton entity, called Hilton Vacation Club. This whole company has been a disappointment and has left a very sour taste in my mouth. This is a horrible company and judging by what others are saying, this pattern of scamming people is happening consistently. Now I have to close all my bank account and open new ones. We were showed a website to book on at our contract signing and NOW we are told we CAN NOT use the site and must book through a phone call where we are told all booked. Hilton Playa Del Carmen, an All-Inclusive Adults-Only Resort. The maintenance once I am not happy with has means of renting out rooms to collect money and those can be used toward maintenance and utilities etc. We had the displeasure of attending our owners update yesterday here at Polo Towers so we could learn all the wonderful benefits of the Hilton merger. See if the website is legit with our validator: Here are the best ways to spot a scam this year. The company is a low character low ethics low morals bullseye. Why are diamond fees more than double that? No they kept saying just a little more time. i spent two hours trying to start ball rolling to reliquish my ownership to no avail so far. I am a Diamond silver owner and I just went through a Hilton Update presentation. We are new to this and I have no clue what to do. The offered us additional gifts, transportation, and meals, despite declining a few times, we finally decided to take them up on their offer. How is going to effect me? Then fractional ownership of condo for example would have to divide say $300 a month for the HOA and here guessing $300 a month on utilities this is $600 a month and $7200 a year. It is very unprofessional and a terrible look on them. Stay away from this company if you can. Lets take a look at them below. I called again earlier this week to book a Maui or Big Island vacation for next October. Business Details Location of This Business 10600 W Charleston Blvd, Las Vegas, NV. My application got rejected because of unpaid maintenance fees. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! He says all purchases are non-refundable and has no idea what the 3 days right of rescission is. we have the answer. Disney resorts memberships include opportunities to stay at resorts located around the world through the world collection. Both Hilton and Diamond are trying to screw the owners out of another $20K. You are all liers. The so called plus for option 3 was, if we called into a special diamond department during a specified window of time and booked 20K of our 30K points at a non-diamond resort, then diamond would apply a credit of $6500 towards our maintenance fees. 2023 Trustpilot, Inc. All rights reserved. We cant ever make reservations for anything we want, that was misrepresented the entire time. Share your photos and videos with others to prove the truth of your words. I bought the sampler package while on holiday in Maui, with a view to returning on vacation to Hawaii and possibly buying full ownership if I liked it. In August 2019, HGV announced it had hired an investment firm to review offers, which meant it was really up for sale. Been a paying member for 16 years. Who is ED Magedson - Founder, Ripoff Report. It seems unless we spend more money we will have less to choose from. Use Your member Benefits To Plan Your Next Adventure. This will be complicated! nothing but lies & scam artists. They are not part of Hilton despite what they say. I want answers. I am a peoples person so I always take something away from the salesman approach and I respect the hustle. I told him no. Save 75% when you book your 4 Day/ 3 Night vacation at Lake Tahoe Vacation Resort. Explore the different sights in the picturesque landscapes, dance the night away, and enjoy the different foods each island offers. How are timeshare brands dealing with the pandemic? walk away from the timeshare and cut my losses. As we had done the timeshare presentation we dont have to do it again, but only have to tour the facility. As an extremely disappointed owner in the resorts, I attempted to simply return to them free and clear the contract, fully paid off, I had with them. All Rights Reserved | Luxury Diamond Resorts, For Questions & Inquiries: E-mail: Customerservice@luxurydiamondresorts.com, For Reservations: E-Mail: Reservations@luxurydiamondresorts.com, For Refer a Friend or Family Member: sales@ldresorts.com. No one will buy something they should get for free. Mind u I was there since 830 am. Can you provide some industry guidance? Your email address will not be published. Points have to logically work their way back to a fractional ownership. Desired outcome: Looking for more information? Grand Waikikian, a Hilton Grand Vacations Club Waikiki Beach, Oahu Point yourself toward paradise It appears to real and not a scam but I remain concerned. We had been told about how much more would be available should we increase the number of points we owned. Salespeople sketch things out on blank pieces of paper that never become part of your file. Why Ripoff Report will not release author information! Diamond Resorts is known for its specialized points systems, which give customers access to an assortment of domestic and exotic locations. I was very patient with them and road it all the way out, most people would not do that, therefore it may not be for you. It has been the most outrageous conduct I have ever seen. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Presentations will tell members that they have to buy in to use the Hilton properties and benefits and at huge prices. No compassion or customer compassion with this company. 5 hours later no call back. But after the sale is done if I try to book any of them they are not available. I am disgusted by the service I received by leeanne. So option 3 was the only viable option at the time for me. The Timeshare Scam That Ruins Your Vacation, Fake Calls From Hilton, Marriott and Hyatt Hotels Offer Free Vacation, Exclusive Travel Club: What the Vacation Club Scam Looks Like, Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Efficiently Block Every Harmful Website On The Internet, How To Stop Third Parties From Tracking Your Device, Here Are The Most Effective Ways To Protect Yourself From Phishing, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. The logic given was incomprehensible, as usual. Each time! These actions prove that there is incompetency in your company. How can you excess maintenance fees on properties that are no longer associated with the agreement? Told us they would charge us in full if we did not go to the presentation and wanted to cancel after weve already made airfare renting a car and other plans in Hawaii. I'd like my 11,500 points from Sedona Springs and my 2023 Diamond Points in my account now. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. . This merger should have just expanded the placed you could go, but instead turned into a money grab from the timeshare crooks. I think I am paying for Disney Vacation $450 per year. We are able to do this for our guests because of our close relationships with some of the most luxurious locations to travel. Desired outcome: If nobody signs up, then they will be forced to go back to the drawing board. Plus I asked if there will be reduced number of resorts for Diamond members then what was sold to us is no longer valid. cost to me has been about $5000 Well address brands like Worldmark Club, Wyndham Timeshare, RCI Timeshare, or Westgate Timeshare so check out the articles below. NEF, BRITTANY, KARIANA, ANDREA, ALEX. We are Diamond Gold, Hilton told us last week at the Las Vegas Polo Towers that only 10% of Diamond owners have not upgraded to Max, (I bet not) they offered us $14,900 to upgrade, $1,600 down and $300 a month for 10 years.) There is no documentation of these discussions. Refer a friend a family member and GET REWARDED!!!!! Our current maintenance fees for the gold level our $6500. Access the headquarters listing for Hilton Grand Vacations, Inc. Im pretty disgusted with how they manipulate in order to charge late fees. The resort over sells like a hotel, so even if you are an owner there is a chance you might not get a room when you get there. Please download an updated and supported browser . Save 75% when you book your 4 Day/3 Night vacation at The Suites at Fall Creek in Branson. This company offers Vacation Ownership Resorts. I think a class action will probably come, but still a little early right now, maybe next year. I thought this was going to be an awesome thing, for Diamond and Hilton to merger, in no way did my naive brain think they were going to CHARGE ME MORE!!! Refund the money owed immediately. I am interested in knowing if anyone is, actually, working on a class action suit that you have mentioned? To lie to get the payment in January of 2021 and to be two years down the road with no refund having been made. By my math that's around $2700 per night and the shares are worth at best around $4000 to sell. NOT WiTH HILTON! The maintenance fee is almost $2500 per year! Upon requesting a manager, I got as far as one jerk who claimed to have nobody above him. The long-term success of the acquisition, analysts told us, will depend on HGV's plan to integrate Diamond's mid-level resorts into HGV's high-level resort portfolio while upgrading the overall customer experience of Diamond owners into HGV's culture. While my mom was on life support in South America they took advantage of that situation and stole $900 out of my account (my mortage payment) because I was not monitoring my account. LUX TRAVEL CLUB Offering exclusive member savings on resorts, car rentals, air and more. We stayed at this presentation for almost 5hrs. I am booking my 8 day 7 night trip in November for Costa Rica in March. This company got us into one of their meetings where they laid on the pressure of trying to convinceus that this was going give us our dream vacation. I have outlined the tactics used by their sales staff. Adding this with my initial investment this is crazy. Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. Why? I am out a few thousand dollars, like 6K. I'm thoroughly pissed off at HGVC. Desired outcome: Makes me hate Hilton more too! ComplaintsBoard.com is a leading complaint resolution website on the Internet. anybody got ANY IDEAS how to get out with no money involved? What is this transition going to mean for me in regards to my annual maintenance taxes and banked weeks. Any ideas from anyone on how to let this timeshare go? I own (have a deed) for a Diamond Resort property in Florida. Let us create a vacation that fits you perfectly, adjusting for financial limitations, time restraints, or extra participants. What a shame for a company like this to make me feel frustrated. My fianc paid $38,000+ for her shares. Felt like I was talking to a a slimy used car salesperson. Now Im dealing with my mom and my dads passing while fighting them for my $900 back so I do not become homeless. Now keep in mind, I gave my dates as early as 1/10/22 for a 8/17/22 trip, much in advance, i wanted to purchase flights in February. Innovative resorts for luxury vacations and Unique Experiences. Just steps from Playa del Carmen's famous Fifth Avenue, our AAA Four-Diamond resort will make you feel lucky by just being here. What a clown show. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! we went to Vegas to get away from all the devastation of the fire . I'm 8 months out trying to book a vacation and I cant. Paskelbta 2022-06-04 Autorius homes for sale in northern michigan with acreage And I'm sorry I said I had no money down and they were like do u have a credit card. My maintenance fees would go up an additional $870 3. Write a description for this list item and include information that will interest site visitors. Been trying to transition out of ownership since last October. I am excited to see how all of this unfolds. We later found out that the financial information was not presented to us in a legal manner. Jeff is a California-based journalist who has covered California, Congress, and the White House. Live the legacy. We are going to wait to the beginning of the year and see what they do. My only question is can we legally do something about this? Las Vegas Nevada, Diamond Resorts International Buyer Extremely Alert Scams before you Sign any contract to make any purchase Las Vegas NV, Diamond Resorts International Transitions Diamond Resorts Transitions Program Added an contract condition that rules out elligibility to Transition out of ownership Las Vegas Nevada, Diamond Resorts International Nicole Sanders Quality Control Trust pilot forced me to edit my tale at the request of Diamond Resorts who claimed I used "defamatory language". 7 days later nothing, and we were told it takes up to 7 business days (we should read their Terms & conditions). Not an easy task. We are currently in contact with our credit company to dispute the charges. My desired outcome would be to cancel my contract and get refunded for what i have payed. I am not going to sign up.