Here are 8 tips for writing great reviews. C. del Poeta Joan Maragall, 1, Planta 15 Madrid, Espaa So thanks Rachel! SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. Please note that our normal hours for our customer service team are Monday- Friday 9AM - 5PM PT. I must confess, top quality at a fair price. Create and account and start collecting rewards. Thank you.- Legend London Team. OFFER: BUY 1 ITEM GET 10% OFF. I chased them up but they never replied. This site has limited support for your browser. Hello, Thank you for leaving a review. Thank you! You just blew all future orders from me. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). Headquarters. OFFER: BUY 1 ITEM GET 10% OFF. It goes against our guidelines to offer incentives for reviews. Find out how we combat fake reviews. 20 Chapel Street Liverpool, UK L3 9AG . Disappointed, Hello, Thank you for leaving a review. A rapidly growing London based athleisure brand. Devon Heart Womens. Even with no sign of damage, suddenly they will split.Theyre made for muscular men, so I dont see any reason why they shouldnt expect some rub in the crotch area. . Out here in Memphis, TN they are terrible. When trying to contact someone about a return after receiving the wrong size. If you do not hear from us within the allotted time please email us on support@legendlondon.co, "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". The quality of the jeans is good but the service is veey bad, ordered jeans on 27th December 202, they got shiped on 19th December, and now its 25th January and my jeans got send back by the post because legend londob havent filled out the right documentatio and they are telling me they will resend my order as soon as they get it back thats going to take abother 2 weeksand I only live in Ireland do close to England. Love to come back with an order. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; Absolutely phenomenal. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Reply from Legend London 6 days ago Hello, Thank you for leaving a review. But because or your horrible international rules and regulations I am giving you guys a 1 star. So we picking The View. We use dedicated people and clever technology to safeguard our platform. Stay current with updates from our social channels. Monday to Saturday: 11:00 - 17:00. Will never coming back to them. This style also adopts our soft stretch denim blend for all day comfort.Slim - This is our most relaxed silhouette so no part is strongly hugging your body, with a slight taper toward the leg opening to where it sits just right, with a slight stacking. Get 5 free searches. LEGEND LONDON | 84 followers on LinkedIn. If you are outside the UK it can take up to 21 days for your order to be returned back to our warehouse and be refunded. If the returned item (s) is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We are so sorry to hear this. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. Disappointed, Hello, Thank you for leaving a review. Also the hoodies are very comfy, soft and very good material, highly recommend. I communicated this early to them and they assured me everything is fine. Love the jeans as always can't stop buying more! Get in touch with us at any time. We use dedicated people and clever technology to safeguard our platform. These jeans are the first pair of jeans that i have ever owned that i feel confident in walking up stairs without the worry of them ripping. - Legend London team. Never had the brand before but they certainly run small. Legend Shop Hours. 10. Ordered 2 pairs of skinny jeans for next day delivery. From 104.50 135.15. Bestseller. Sent an email no responses, very bad look. Legend London: UK Fashion Brand Denim That Fits. It goes against our guidelines to offer incentives for reviews. Ended up costing me a fortune to return using Royal Mail and having to print the forms myself is ridiculous. This site has limited support for your browser. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. Legends Barbershop Vincent Park in the city East London by the address 8 Surrey Rd, Vincent, East London, 5217, South Africa Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. Cant wait for new collection! Slowest shipping EVER. But not just that, their customer service is impeccable, prompt response and effective actions. Check out what 4,224 people have written so far, and share your own experience. The website would not let me due to an error loading the page. PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, STRONG WASHED DARK BLUE SPRAY ON JEANS - RIPPED & REPAIRED, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, CORE POLO SHIRT QUARTER ZIP LONG SLEEVE - BLACK, SKINNY FIT JEANS - VINTAGE BLUE RIPPED KNEE, SKINNY FIT JEANS - SAND WASH BLUE OVERDYE. I love the jeans design and fit, however I have been a legend London customer for a few years now. 38 Chancery Lane London WC2A 1EN . Short (28") fits people up to 1.78m in height, Regular (30") fits people between 1.79m 1.84m. This figure can vary depending on the value of the parcel, please check with the Department of Home Affairs for more information.NEW ZEALAND - All orders under NZD$60 will not be subject to import duties. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! I can confirm that our team have been in contact with you via email and have hopefully solved this issue now. I was not disappointed, I ordered one item too big but returns and exchange process was easy to do and I had a replacement within a few days. I recently bought a few gifts and was pleased with the items. We are so sorry to hear this, however we have received your email regarding this issue today. Also the hoodies are very comfy, soft and very good material, highly recommend. I communicated this early to them and they assured me everything is fine. The quality is excellent and the stretch fit is great and very comfortable.This has quickly become my new favourite brand and I anticipate making another order soon. Paid 10 for delivery and havent been offered a refund either. Theres no way to exchange for a different product, only a different size. Looking forward to trying these. My first experience with LL wasnt great. Companies can ask for reviews via automatic invitations. Hello Blaze, Thank you for leaving a review. I was so surprised about that company, never new they would treat customers like that. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . This site has limited support for your browser. LONDON, UK. Hello Mohammed, Thank you for leaving your review. The jeans fit perfectly and compliment the leg gains nicely. My insta is: Umairalsyed. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. So thanks Rachel! Try for free at rocketreach.co . Compare our range of fits and understand what makes our denim different. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". 1 Balloon St Manchester M4 4BE . I really dont understand the below 5* reviews! We are so sorry to hear this. Emailed customer services and no reply. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Quick add. 54.50 90. UK Standard Delivery Royal Mail Tracked (2-3 Working Days) - 2.99, UK Next Day Delivery DPD (If Ordered by 1pm) - 5.00, Please note - Friday orders will be delivered the following working day, 1UPS EU Delivery (2-7 Working Days) 7.99EU ZONE, 2EU Zone 2 Standard Delivery (7-14 Working Days) - 7.99EU, Zone 2 UPS Express Delivery (3-7 Days) 10.99, (CA) DHL Express Delivery (2-3 Working days) - 20.00, (CA) Standard Delivery (7-14 Working days) - 12.99, (AU) Express Shipping DHL (2-5 Working Days) - 23.99, (AU) Standard Shipping Deutsche Post (2-6 Weeks) - 12.99, Worldwide Standard Delivery (3-10 Days Aim) - 20.00. We are so sorry to hear this. 55.00. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. Perfect fit, and I mean perfect!!!!!!! The others are too small. Who is Legend Presents. A very satisfied customer. To find out more please visit our Privacy Policy. Even when I left where I was. There was always a happy and helpful tone in the replies as well. I have big quads and their jeans fit so perfectly and comfortably.". Product is good quality for the price. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! Sent an email no responses, very bad look. We have now had to contest payment of order. Wow!!! OFFER: BUY 1 ITEM GET 10% OFF. Luxury quality, made in Portugal. 2023 Trustpilot, Inc. All rights reserved. Hello Leo, Thank you for leaving a review. To find out more please visit our Privacy Policy. I will get this order probably by April !! My husband and I got married on Friday 17th February and had delivered to have a night away. Verification can help ensure real people write reviews about real companies. For full instructions on how to Return an item,Click Here. ABSLOUTLEY AWFUL EXPERIENCE !!! We also ensure all reviews are published without moderation. It goes against our guidelines to offer incentives for reviews. We have now had to contest payment of order. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. I had started to lose my pateince, but LL's customer service was always on! Get Legend Footwear's email address (l*****@legendfootwear.co.uk) and phone number at RocketReach. Call +0700-MY-LEGEND (0700-69-534363) Email Us GA. Gontzal Alcorta Garai. They feel amazing on and offer such a great variety. Happy, amazed, overjoyed, highly impressed and immediately fell in love. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. 2 ITEMS 15% OFF. Legend Experience Centre Hours. Read reviews and book now. Will never be shopping with you again, Hello,Thank you for leaving a review.We are sorry to hear that you are not happy with your item. Dr.Martens 1460 8 Eyelet Smooth Womens. 2 ITEMS 15% OFF. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. LONDON, UK. The company is doing wonderful and pushing out amazing clothing! SHOP TROUSERS However, when it arrived at last I loved the jeans so much I placed another order for 5 more pairs. 5th January 2023 came back and said that I still have yet to receive my order and another would be shipped, 26th January I am still yet to receive my order and have tried contact legend London and can not get a rply. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. Incorporation Date 13 Sep 1995 (27 years . Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. 11. I have never bought from Legend London before, so I was a bit sceptical but after 1 pair of jeans receivedIm hooked. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. Nice products but the return proces is a pain when you are in Europe. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. 20 Chapel Street Liverpool, UK L3 9AG . What's funny and sad is they could actually fix my problem with a simple touch. 7. Stay current with updates from our social channels. My husband and I got married on Friday 17th February and had delivered to have a night away. All rights reserved. I find the prices great value and when I called customer service they replied quickly. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you. I have bought numerous times from them however each time the jeans will wear out or rip (regardless of being stretchy) and regardless of me not wearing them very often. But UK-based Rioters know there's more to the United Kingdom than Buckingham Palace and Big Ben. Tottaly dissapointed. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. 8. 3+ ITEMS 20% OFF. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! After I contacted Legend London customer service, the team replied Frank be patient. What a fantastic service, many thanks Dave. To find out more please visit our Privacy Policy. I have friends with legend jeans who have never had any issues so put it down to a defective pair. thanks. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! Month later still have no package and tracking doesnt seem to be working still says it never moved. - Legend London team. Thank you.- Legend London Team. A very satisfied customer. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. Will always be my top place for jeans. It's a shame that u have nice products but you can't maintain the business properly. Phone Number +44 . Returns Address (please fill the returns form): This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. legendlondon,I've replied constantly to your repetitive emails , I asked if the item I ordered ( according to you lost in transition) can be re-delivered to me , I'm still awaiting feedback on that , this is totally unacceptable , I've placed this order on the 23 of Dec 2022 and it will be almost a month since I've been patiently waiting.customer satisfaction is below substandard level.please provide feedback on this matter . London legend have a gem on an employee there, great company, great quality and great products! I made an order and it changed to the wrong size, I emailed straight away for the size to be corrected and got an email confirming the size was changed in my order, but when the clothes arrived nothing was changed and I have was to post back the clothes that was the wrong size, now I am away and you have posted the top and no one will be home to sign for it. Our jeans sizing is calculated depending on waist size and your height. Once we receive and verify your returned items your new replacements will automatically be sent out to you. Note : will update this if need be when I get the pants. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. 3+ ITEMS 20% OFF. Anyone can write a Trustpilot review. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you.Thank you!- Legend London team, Brilliant excellent fitting jeans and all round great quality product and excellent quality service thanks . Transactions are handled with bank-grade security. Manchester M4 4BE . MADRID, SPAIN. - Legend London team NR Nick Rossi We recommend switching to Edge, Chrome, Safari, or Firefox. Information provided by various external sources. Legends Global Merchandise 7900 Rockville Road Indianapolis, IN 46214 . Legal Name Legend London Company Type For Profit Contact Email support@legendlondon.co Lists Featuring This Company Harrow Companies 335 Number of Organizations $3.4M Total Funding Amount 12 Number of Investors Track Fashion Companies (Top 10K) 9,934 Number of Organizations $85.6B Total Funding Amount 9,817 Number of Investors Track I have also sent them an email with a screeshot but never got any reply. However, When the jeans are in need of a wash, turn the jeans inside out, wash separately using cold water followed by a line dry. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. We are offering a 5% bonus for customers who opt for our Store Credit which can be used on our website to purchase a new item altogether. Find related and similar companies as well as employees by title and much more. If you think you can help us connect to UK players, check out the open positions in our London office and send in an application. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. Company is clearly not setup to deal with order volume or customer returns. Locate a Centre Near You . ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! We recommend switching to Edge, Chrome, Safari, or Firefox. - Legend London team. Leong's Legend, Casual Dining Chinese (Taiwan) cuisine. So have to pay to exchange one pair and refund another because the size up is out of stock. We recommend switching to Edge, Chrome, Safari, or Firefox. Love to come back with an order. Check out what 4,224 people have written so far, and share your own experience. We recommend switching to Edge, Chrome, Safari, or Firefox. Please contact: support@legendlondon.co Returns Address (please fill the returns form ): Optional This is urgent Select an option This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. This site has limited support for your browser. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Good quality and design for a fair price. 1. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. Monday to Friday: 09:00 - 17:00 Saturday: Please send email to experience@legend.ng to book an appointment. Stay current with updates from our social channels. 2 ITEMS 15% OFF. Thank you! We also ensure all reviews are published without moderation. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. We hope to still keep you as a loyal customer and we are sorry for the inconvenience caused. This site has limited support for your browser. Very comfort and modern ! 2 ITEMS 15% OFF. I will get this order probably by April !! Phenomenal Product! No credit card required. Hello, Thank you for leaving a review. British fairplay as usual. 3+ ITEMS 20% OFF. However we need to exchange two items, one for a different size and one for a different product. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! Checkered Stretch Trousers - Black. Thank you forever Legend London, youve done well!!!!!!!!!!!!!!!! 3+ ITEMS 20% OFF. So we picking The View. Compare our range of fits and understand what makes our denim different. Not the easiest transaction! Will definitely order more. The end result was creating an establishment that delivers a classic grooming environment for men where highly skilled barbers deliver the finest hair cuts. My first experience with LL wasnt great. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. Stay current with updates from our social channels. SHIPS FREE. If you do not hear from us within the allotted time please email us on support@legendlondon.co Social Stay current with updates from our social channels. - Legend London team. Will always be my top place for jeans. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. I had unknowingly made my purchase during Royal Mail's cyber attack. Emailed them to let them know I would be returning the jeans as they arrived used, dirty and the pair that were unused were really poor quality.I also pointed out that their ripped and repaired jeans are not ripped and repaired as you can still put your hand through the holes they replied with a generic (return your order details) but completely ignored my questions in the email. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), EUROPE All our European order are subject to no import charges. Best jeans I have ever owned. Order 3 pairs of jeans on 1st December 2022, brought to attention of the company and they said give it time as there is a postal strike in the UK. Rachel to be exact. Hello, Thank you for leaving a review. Hello, Thank you for leaving a review. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. Hello, Thank you for leaving a review. Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! Good quality jeans and really comfortable. I recomended them! They have a great range of jeans as well with styles to fit everybody. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process).