Hotel chain/brand: Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world class experience for all current and future guests.Thank you again for the review and we hope you will give us the opportunity to host you in the future.Gaylord Texan. room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number, We were there when the Tornado came through. Gaylord Texan is owned by Ryman Hospitality Properties (formerly known as Gaylord Entertainment Company . And if you need anything while your here best concierge to ask for is Irma she is awesome and will truly make your experience first class. I have been told various things from the several different people I have spoken to - each time they only want to pass me off to someone else - I have been told that it is a Marriott Bonvoy issue and to file a complaint with them, at least 3x now I have been told that "Accounting will contact me," and I have also been told that it will take a long time to get the money back "because it will have to go through my credit card company." Having a "great" time is subjective and having a "poor" time is also subjective to personality and "to each his/her own". Each time, the food was delicious and arrived in about 30-40 minutes. Thank you!! Here at the Gaylord Texan, our team wants to provide the best hotel experience. The Gaylord Texan Resort & Convention Center, located at 1501 Gaylord Trail, Grapevine, Texas, 76051 is currently hiring a Reservations Clerk. Available for Marriott Bonvoy Members only. I was able to pick my room in advance 2 days before arrival. 1687860|3,1674130|5,1683070,1691070|4,1687140,1691070,1687640,1680920|1,1687860,1685250,1653460,1674130|1,1674130,1687300,1680920,1686320,1682710,1691070|2,1687990, Gaylord Texan Resort and Convention Center (Resort), Grapevine (USA) Deals, Legoland Discovery Center Dallas Fort Worth, Personal or sensitive info (e.g. Sign up and we'll send the best deals to you. Ideally, we'd publish every review we get, positive and negative. Gaylord Texan Resort and Convention Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival. From opening to closing time, we had a blast. The only thing that might need to be better is the speaker system . The resort fee gives you access to go to the waterpark. Courtyard Dallas DFW Airport North/Grapevine, TownePlace Suites By Marriott Dallas DFW Airport North/Grapevine, Residence Inn DFW Airport North/Grapevine, Super 8 by Wyndham Grapevine/DFW Airport Northwest, Hilton DFW Lakes Executive Conference Center, Hampton Inn & Suites Dallas-DFW Airport North-Grapevine. Gaylord Texan Resort & Convention Center: Room service was excellent - See 5,161 traveller reviews, 3,477 candid photos, and great deals for Gaylord Texan Resort & Convention Center at Tripadvisor. Enjoy the view from one of our luxury hotel rooms and our endless amenities during your business or leisure getaway. ABOUT GAYLORD TEXAN RESORT & CONVENTION CENTER The premier resort destination of the American Southwest, Gaylord Texan Resort on Lake Grapevine offers extraordinary environments, 1,814 luxury guest rooms, and four-and-a-half acres of Texas vistas under signature atriums. Hotel Suites in Grapevine, TX | Gaylord Texan Resort & Convention Center Choose From a Variety of Spacious Gaylord Texan Rooms & Suites Accommodations A perfect location for your leisure or business needs in beautiful Grapevine, Texas. Kids loved the pumpkin scavenger hunt. It is a very long walk from our room, 9470, to the convention center and lobby. We are sorry to hear this was not the case during your visit. Full-Time. Discover luxury in our two-bedroom Family Suites. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas 76051 USA +1 817-778-1000 4.0 9068 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Spa Hotel Deal Escape Your Way Spa Package Need to Know Promotional Code: SPA What's this? This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Military Appreciation Rate. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas 76051 USA +1 817-778-1000 4.0 9075 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Spa Hotel Deal AAA Members Hot Deals Need to Know Promotional Code: Z2H What's this? Lock in a great price for Gaylord Texan Resort and Convention Center rated 8.3 by recent guests! The food at the restaurants was great, albeit extremely pricey. Gaylord Opryland . Job Category Food and Beverage & Culinary. Booking.com. Clean amazing resort! Check in/out is quick and room is nice, especially with a little balcony comes with nice view.The room does show a bit of age, however, everything is nice and clean, pretty much perfect.The reason of not 5 star is because it comes with price. Does Gaylord Texan Resort & Convention Center have any great views? and more! Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Check-in before your stay, receive instant alerts when the room is ready and check out by skipping the front desk. Guests can visit the spa to indulge in massages, body wraps, or facials, and Zeppole Coastal Italian serves dinner. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. I was told my room is not ready and that check in is at 4pm. Gaylord Hotels Built 2004 Renovated Total meeting space 490,132 sq. The hot water in the shower was a cold-hot-cold experience. CampusEnergy2023 Host Hotel. They'll have to be paid for separately during your stay. Special Rates/points Select . Own or manage this property? Are there any historical sites close to Gaylord Texan Resort & Convention Center? The lady who checked us in took our parking ticket, and we had to turn our room cards in to check out. Jeremy at the Splash Park was amazing and did a super job both days we rented a cabana. 817-778-1000. For the prices that you pay here I would expect better treatment and service. Prices for cribs and extra beds aren't included in the total price. Calm cool and collective. When you stay at Gaylord Texan Resort & Convention Center in Grapevine, you'll be connected to the convention center, within a 5-minute walk of Gaylord Texan Convention Center and Grapevine Lake. more. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. You need to be in good condition to manage the size of this hotel. Room types may vary. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. For the next hour and a half, we listened to people in the hallways screaming up and down. It is reasonably so that even hard working people can save their pennies and have a memorable stay at home vacation. I was told my room is not ready and that check in is at 4pm. Please enter the dates of your stay and check what conditions apply to your preferred room. A huge negative was people talked loudly and echoed until at least 3am in the atrium. family walking together through Lone Star atrium, Couple having romantic dinner at Old Hickory Steak, Glass Cactus - Floor Space and Stage with brighter, Restaurant at Paradise Spring Family fun water, Snack Bar at Paradise Spring Family Fun water park, Family relaxing in a cabana at the Paradise Spring, Family dining outside of Cocoa Bean in the Lone St, Zeppole Coastal Italian - Pappardelle Pasta with L, Zeppole Coastal Italian - Roasted Chilean Seabass, Paradise Springs Family Water Park facilities, Lazy river at Paradise Springs Family Water Park, Lazy River Pool at Paradise Springs Family Water P, Child wade pool at Paradise Springs family fun wat, Lazy river at Paradise springs family fun water pa, Paradise Springs Family fun water park at night, Lawn chairs and lazy river at Paradise spring fami, Paradise Springs Family Water Park pool and waters, Paradise Springs Pool Structure Lifestyle, Paradise Springs - Kids Play Area/Water Park - TEM, Paradise Springs Pool Structure Architecture, Paradise Springs Resort Pool & Lazy River - Resort, Paradise Springs Resort Pool & Lazy River - Water, Little Girl sliding down a water slide at the Para, Paradise Springs Resort Pool & Lazy River - Family, Couple sitting in a pool at the paradise Spring fa, Family floating down a lazy river at the Paradise, Gaylord Texan Attractions: Legoland Discovery Cent, Hide & Seek Scavenger Hunt featuring Spookley the, Pirate & Princess Events - Outpost Invasion Captai, Gaylord Texan Boardroom with an Atrium View, Ballroom Meeting Space - Conference Setup. Great walkways in the atrium area. Phone: 1-817-778-1000. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. The woman who answered was rude, and said "it will be at least an hour, do you want it orrrr" I guess not? Cancellation and prepayment policies vary according to accommodations type. We were told because of being at 40% capacity. Military members enjoy rates from $249, free self-parking for one vehicle, per night and a waived resort fee. Is parking available at Gaylord Texan Resort & Convention Center? Job Number 23004015. You deserve to go have a fun and memorable time. The staff speaks multiple languages, including English and Spanish. With feedback like yours, we can really get the full scope of areas we need to work on to enhance our guests experience. Limited availability and subject to blackout dates. I. forgot and could only get marginal times for seating. Thank you again for the review and we hope you will give us the opportunity to host you in the future. Special Rates. He knew all the wines he had which was one of the best selections I have seen at any establishment. Gaylord Texan Resort and Convention Center has been welcoming Booking.com guests since Sep 22, 2009 Grapevine, TX. We spent a full day at the Paradise Springs At Gaylord Texan Resort. Schedule Full-Time. What are some restaurants close to Gaylord Texan Resort & Convention Center? Escape Room in Grapevine, TX: Vital game details, editor's view, curated reviews, covid updates, FAQs and more. There are a lot of planes that go over the resort but the rooms are pretty well insulated from the sound. Dear Carla H, It was a pleasure hosting you and we appreciate the review. I ate two nights at the barbecue restaurant. Gaylord Texan. We enjoyed our stay and got lots of our steps in! There IS. On Monday (once jet lag was over) and post gym I went for the Buffett Breakfast, which was huge and really good, if expensive at $40 with tips. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. All guests are provided Gaylord Texan's signature blue parkas to help them keep warm. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Additional Featuring a 52-foot HD "big screen" and 50 flat screen televisions, we offer the perfect setting to watch a big game or catch up on the day's scores while enjoying the best burgers, BBQ, and brews . These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. 2 miles away. 37-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Gaylord Texan Resort is located on Lake Grapevine, about halfway between Dallas and Fort Worth. Use code SPA. They went the extra mile and split our salad and two plates. In addition, the room was on the main hallway and right next to a stairwell leading me to wonder what I did to piss of the Gods of Hospitality. Very enjoyable! When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. No dresser, only an open closet area inside the doorway area (accessible room) if in Dallas area would stay here again. Gaylord Texan Resort and Convention Center takes special requests add in the next step! Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Every room features high-speed wireless Internet access, two phones, in-room coffee service, refrigerators, irons and ironing boards. You can even charge your laptop in the in-room safe while youre away. Thank you again for the review and we hope you will give us the opportunity to host you in the future. Weve stayed at resorts around the world but this was our first resort in the U.S. We traveled with our children ages 10 and 8. We had one drink and left for dinner. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Up to 2 additional wristbands can be purchased .. All room types are equipped with a mini fridge for use during your stay. Grapevine, TX 76051. Our parkas are available in all sizes, including children and infants, up to an adult 4XL. They go out of their way to exceed your expectations! They do Not tag the lost items by room number. Each time, the food was delicious and arrived in about 30-40 minutes. See 5,246 traveller reviews, 3,744 candid photos, and great deals for Gaylord Texan Resort & Convention Center, ranked #17 of 21 hotels in Grapevine and rated 4 of 5 at Tripadvisor. The room was not ready until almost 4:30pm. The three atriums of our Grapevine resort recreate various vibrant Texas environments. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Youll enjoy the private oasis of your large bath area with double vanities. Food: EXPENSIVE and not much to choose from. What a place to come if your wanting to get away. 1501 Gaylord Trail, Grapevine, TX 76051, United States of America, Gaylord Texan Resort and Convention Center, Gaylord Texan Resort and Convention Center has been welcoming Booking.com guests since Sep 22, 2009, Partial Atrium view, Guest room, 2 Queen Beds, Center Atrium view, Guest room, 2 Queen Beds, Standard Queen Room with Two Queen Beds - Hearing Accessible, Queen Room with Two Queen Beds and Partial Atrium View - Hearing Accessible, Standard Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible, Is there a bath tub or only a shower in this room. I stayed here for the week for business, the restaurant choices were convenient and there were plenty of activities for kids and adults. Because flexibility matters. It was a more pleasant experience here with a friendly bartender. there was a long line and we had to wait to get service even though there were plenty of people standing around. Our spacious hotel rooms and suites provide an exceptional opportunity to relax. Nearby attractions include The Escape Game Grapevine (1.4 miles), Corky's Gaming Bistro - Grapevine (2.1 miles), and Texas Star Dinner Theater (1.7 miles). Full-Time. Hello! The wait was really long at the one breakfast spot open so we tried room service. The beds were comfortable, check in was quick & easy. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. Even with the provided outerwear, we recommend dressing warm for the occasion. The Gaylord Texan offers bright rooms decorated in copper and tan. Big property, lots of walking. Bed was comfortable but the in-room seating was minimal (1 office style chair and 1 upholstered chair) and very uncomfortable. Taxes and fees that are shown are estimates only. Picture Ops: PLENTY and a variety to choose from. We weren't going to let it ruin our nights so we went back up to the bar that wasn't open before. House keeping was good too. Please see our partners for more details. Each is equipped with cable TV, a coffee maker and a laptop safe box. We have more than 70 million property reviews, all from real, verified guests. The rooms were comfortable and meeting facilities were modern and well kept. As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. . This is the version of our website addressed to speakers of English in United Kingdom. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Gaylord Texan Resort & Convention Center 1501 Gaylord Trl, Grapevine, TX 76051, United States +1 817 778 1000 From $263 Cheapest rate per night 8.3 Great based on 1,019 reviews Sun 3/5 Thu 3/9 1 room, 2 guests View Deal View Deal View Deal 94 more Gaylord Texan Resort & Convention Center deals from $263 Our hotel in Grapevine also houses over 490,000 square feet of event space to ensure that your wedding or conference adheres precisely to your vision. Paradise Springs At Gaylord Texan Resort is a must visit waterpark in Texas! Each review score is between 1 and 10. Best Luxury Hotels in Texas. I tried to do the same next day, but there was only menu breakfast due to the lack of regular (non event) customers. Also, the hotel is located in Grapevine, minutes from DFW airport and the rental car garage, and with easy access to shopping in Plano and the rodeo in Fort Worth. If you do not valet, the parking is very far away. The parking fee is too expensive for the area. Search over 2.9 million properties and 550 airlines worldwide. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. If the system detects something that potentially contradicts our. They went the extra mile and split our salad and two plates. When booking more than 9 rooms, different policies and additional supplements may apply. Then some shirts were left in the closet and their system of tagging lacked big time. Posted: February 18, 2023. We checked out at 10:30am and at 8pm were told our items were not found/ready for pick up yet? I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! Certain services and amenities may be reduced or unavailable as a result. Each is equipped with cable TV, a coffee maker and a laptop safe box. I give a fair chance to any place that offers at least some type of experience so I feel I give a fair rating. From luxurious guest rooms with breathtaking views to family-friendly activities, there's something here for everyone! Simply incredible! I would definitely stay here again. The beds were comfortable And the restaurants and shops are pretty entertaining. At This Hotel Texan Station Sports Bar & Grill American To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. At that point it was just comical! There is also a lot do around the resort. Something kinda weird, you had to lug your luggage through the doors and down a long walkway to the valets?? Spectacular room with an atrium view. Thank you again for your review. Needless to say, I walked several miles over the course of a 4 day business trip. Copyright 19962023 Calm cool and collective. Visually, it's stunning, professionally, I found it so-so. This package includes one night room accommodations at Gaylord Texan Resort and one treatment per person per night or two treatments for one person per night: Relache Spa 50-minute De-Stress Massage, Relache . Then some shirts were left in the closet and their system of tagging lacked big time. We were told our parking would be complimentary as an anniversary gift. Rooms were great and clean. I live locally, but I booked for my wife's birthday with close friends. Not good at all. The next morning, housekeeping woke us up trying to get in at 9:00. In-room basic high-speed internet is included in the resort fee. Front desk had plenty of people around it however not to many were willing to help. Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.5 4,385 reviews from $239 per night See Rooms & Rates Rooms Room 1 Adults Kids Check Room Rates Check Current Room Rates Hurry! The Gaylord Texan has room service as an option for all room and suite types. Local restaurant dinner delivery service is also available. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. Overview Gallery Rooms Dining Spa & Fitness Water Park & Resort Pool Entertainment Events What to Expect. Worst customer service I have ever experienced, I stayed for 3 nights in early November. It was the loudest hotel I've ever been to. Experiences Near GayLord Texan @ Grapevine, TX. Gaylord Texan. What a disappointing way to celebrate our anniversary! Located in Lone Star Atrium, Texan Station Sports Bar & Grill is a sports enthusiast's dream. We paid $30 for 2 overly frozen, really terrible margaritas! Gaylord Texan is so much more than a hotel. When we returned, it was around 8:30 pm. Gaylord Texan, This is the version of our website addressed to speakers of English in United Kingdom. Please enter a valid email address. However, I must say that Zeppole and Old Hickory were up to the same superb standards that they had in 2013. Parking far away. Gaylord Texan Resort & Convention Center Grapevine, Texas, United States 1 Rm, 2 Guests See All Grapevine Hotels Overview Full Review Photos Room Rates Amenities Map Pros Sprawling property with plenty of on-site activities Contemporary rooms with balconies and soft bedding Outdoor feel indoors, with beautiful gardens and a river The Gaylord Texan Resort is now part of the Marriott International family. Ummm ok?He dropped our drinks off and did not come back for about 30 minutes, ensuring we did not have time for 2. I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. And my son's room, which was 2 queens with a partial atrium view, was furnished with a stained chair. Due to its popularity it pays to book ahead, which we did in August. Ensure you call ahead or you could be very disappointed like our family was :-( In addition, be aware that many of the restaurants are fully booked by external guests, especially the Old Hickory Steakhouse. We visited Legoland and the aquarium which were fun but ridiculously overpriced. The hotel was decorated with the season /Fall. We walked around the atrium for a little bit then went down to the Riverwalk Cantina, arriving at 9:30. Apply for a Gaylord Texan Resort & Convention Center Assistant Restaurant Manager job in Grapevine, TX. Price: WAY OVER PRICED - will speak more on this later. The indoor pool was closed. Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, Holiday Inn Express & Suites DFW Airport - Grapevine, an IHG Hotel, Embassy Suites by Hilton Grapevine DFW Airport North, Residence Inn DFW Airport North/Grapevine, Fairfield Inn & Suites Dallas DFW Airport North / Grapevine. Guests submit their subscores and their overall scores independently theres no direct link between them. Review tags are currently only available for English language reviews. Perfect accommodations for a business conference. Id bet if distance is a problem, perhaps you could request a room first floor close to the lobby. Have a fun staycation, and grab those points too! Thanks! Try again. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. a Starbucks in the hotel. All cribs and extra beds are subject to availability. Information 1501 Gaylord Trail. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Gaylord Texan Resort & Convention Center 4-star family-friendly hotel connected to the convention centre You can look forward to a nightclub, a poolside bar and a terrace at Gaylord Texan Resort & Convention Center. WiFi is available in the rooms and charges apply. It was well run, people greeted you by name, they gave and oozed old fashioned hospitality at its best. Book your tickets instantly. Gaylord Texan Resort & Convention Center: Nice, but overpriced - Read 5,250 reviews, view 3,643 photos, and find great deals for Gaylord Texan Resort & Convention Center at Tripadvisor Experience hospitality at Texican Court for New Year's Eve and enjoy an evening around the fire pits with live music from 6:00 pm - 12:30 am and a champagne toast at midnight at Two Mules Cantina <<< book here. They do Not tag the lost items by room number. Which languages are spoken by the staff at Gaylord Texan Resort & Convention Center? Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Thank you again for your review. It is a resort and waterpark! Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Gaylord Texan Resort & Convention Center is an American hotel and convention center, opened in Grapevine, Texas 30 minutes from Dallas - Fort Worth, on April 4, 2004. Room service was very fast and the food flavored to perfection. Every possible amenity is taken care of. language, whether its just a rating or contains comments as well, etc.). I've used Marriott for years for hotel stays and am now a gold member. Featuring 4.5 acres of indoor gardens, multiple restaurants, a seasonal resort pool and indoor lap pool all located on the edge of Lake Grapevine, this is a hotel that can only be found in The Lone Star State. Room service skipped our room more than once, and to top it off, they knock our door before checkout time to hurry us out. If you booked through us and want to leave a review, please sign in first. The hotel was decorated with the season /Fall. I stayed at the Texan to attend a large, on-site business conference and have mixed feelings about the resort. Walking around the hotel itself is fun, memorable and has a lot to see. Group ICE! Staff: Friendly and courteous. Gaylord Texan We spent 3 nights and 4 days at the Gaylord Texan after New Years. We couldn't get out of the parking garage without paying! We sincerely apologize for not meeting that goal while you were with us.
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