How can I turn it on and off? Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. You can re-use your filter and Ethernet cables, so please keep them. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Richard, I run Windows 11 and using Edge is fine. Set the security level for your Hub's wireless connection -. Note: it is The light on the front will change colours while your Hub sets itself up. >, How do I see which of my BT Hub's wireless bands my device is connected to? Your Hub will be called something like BTHub6-ABCD. Every device that uses the internet sends its packets of data through specific ports. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. Full Fibre customers wont use microfilters. 16-08-2022 Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Make sure that your computer is connected to the Smart Hub via Ethernet or . >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? None - anyone can connect to your wireless network without entering a password. When searching for your Hub on your device, you'll have to select which band to connect to. If you've turned Separate Bands on, you'll be able to select the channel for each band. Channels Any thoughts on this would be welcome. The master socket is the main socket for the phone line in your home. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Whats next? Follow the instructions that automatically appear on the screen to change your password. (Make sure youre connected to your home network.). >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? If you want to make any changes to the hub settings, you'll need the admin password. Then fill in the details for your Dynamic DNS service. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub This table shows the main differences between them. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. By default, your Smart Hub will have this switched off. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Security type Your Smart Hub automatically scans for the best wireless channel. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device >, What is the Smart Wireless feature in my BT Hub? If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Your Hub will be called something like BT-XXYYXX. Looking for tips on how to squeeze the best performance from it? So my problem is nearly solved. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. >, What is the Wireless mode feature on my BT Smart Hub? With Band Steering on, the Hub steers your devices to the best wireless band for them. Your hub is only accesible on your home LAN hence it is http and not https. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. 16-08-2022 How do I set up port forwarding on my BT Hub? Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Unsurprisingly, we've called this gizmo Smart Scan. It's on or it's off. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? Advanced settings Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. >, How do I turn off BT Access Control for a device? Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Note: you'll need a Dynamic DNS service provider to use this feature. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. If you have it, unplug all your old broadband kit, including your old power plug. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. This means when you search for your Hub in the list of wireless names on your device you'll only see one. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. If you've still got problems, try our Broadband troubleshooter>. The default BT Smart Hub IP Address is: 192.168.1.254. When your device connects, it automatically chooses the . Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. It's also easy to see the Hub Manager across all devices. If there is already some text in the address bar. First of all, you need to be at home using a device thats connected to your BT broadband hub. Network Name The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Click on the title and picture of your Hub to see links to all our help. Go back to: Here are some answers to help you 3. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Check that youre using a device that is connected to your BT broadband network. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. However, if the Wi-Fi has dropped out, you might not see the settings. First, you need to connect to the router's web management page, so that you can change the settings that you want. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Here's how to set up a Hub 4 or Hub 5. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. on If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. >, How do I turn wireless on and off on the BT Hub? How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar They're on the back of your Hub. And some questions nobody really wanted the answers to. >. I am grateful for that thought, I have not used a microsoft browser for years! Wireless mode It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. This will open the Hub Manager, Enter the admin password. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? Security Password Every device that uses the internet sends its packets of data through specific ports. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. BT hubs are the centrepiece of BT home broadband. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Go to the Smart Hub 1 guide. Click here for more about setting up Full Fibre yourself >. Are you having problems with BT Hub Manager? Youll also need to add a password hint. Here's how to set up a Hub 3. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. It's not an extension socket, Press the Power button on the Hub to switch it on. If it isn't blue, see connection troubleshooting below for help with connecting. It's also easy to see the Hub Manager across all devices. It only works when Separate Bands is off. If you dont have a battery unit, unplug the modem. How do I view the devices connected to my Smart Hub? Copyright 2022. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. >. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. He was once Deputy Editor of Mail Online and remains in therapy to this day. on Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Then prompt your device to connect to the Hub. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. This will open the Hub Manager, Enter the admin password. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Press 'Enter'. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. Press the Power button on the Hub to turn it on. (Make sure you're connected to your home network.) The video below shows you how to set up your BT Smart Hub. Have you tried Chrome or another browser. >, How do I turn wireless on and off on the BT Hub? 16-08-2022 In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. IP address Email Barry at barry@bigtechquestion.com. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Press the Power button on the back of the Hub to turn it on. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. From the Hub Manager, click on Advanced Settings, then Wireless. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Struggling with your BT router login details? Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. How do I set up port forwarding on my BT Hub. How do I use my Smart Hub as a modem only? Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. You'll then be able to change these settings: Separate Bands Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. Instead the Smart Hub connects to the Openreach modem (or ONT). Next, select the first device that you want to control and choose the days and times for which you want to set limits. Choose BT Access Control from the options. If youve lost that card, it should also be on a sticker on the base of the router. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Important! Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. It's not an extension socket. The password should now be changed to something of your choice. How do you turn off wifi? This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. 16-08-2022 A master socket is the main socket for the phone line in your home. Instead the Home Hub 5 connects to the Openreach modem (or ONT). They're on the back of your Hub. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? Unplug the battery pack from the power supply. Your Hub is ready when the light turns steady blue. From the Hub Manager, click on Advanced Settings, then Wireless. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. It's also easy to see the Hub Manager across all devices. Then click on Advanced Settings. You dont want your neighbours taking advantage of the internet connection that youre paying for! Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution How do I use different DNS servers or set up dynamic DNS on my Smart Hub? How can I turn it on and off? Give it a couple of minutes. To get the latest on your appointment, go to www.bt.com/ordertracking>. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. WPA2 - the default setting (we strongly recommend you use this). >, What is the Smart Wireless feature in my BT Hub? On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. To set up port forwarding, click a dropdown for your model of Hub. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? How do I change my Smart Hub's wireless settings? Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. Full Fibre customers wont use microfilters. When your device connects, it automatically chooses the best wireless band. Here is our step-by-step guide to accessing BT Hub Manager. Press the Rescan button to make it scan again. If it's not listed you'll need to create a new port forwarding rule. how do I find out what download speed I should be getting? WPS Only change it if you're having connection problems with your device. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. You'll need your Hub's wireless network name and password. on Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. If you do have a problem with the Wi-Fi, this may reveal what it is. >, How do I see which of my BT Hub's wireless bands my device is connected to? Sorry not much help really. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. 15h07. Band Steering Wireless Depending on your socket type, you might need to use a filter. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. >, BT Home Hub 5 - Information and troubleshooting guide. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Announcements, Guides & Community Updates. on You'll find it on the back of the Hub if you haven't updated it. >, Where do I find the default admin password for my BT Hub? Slide the two parts of the Hub's power plug together until they click into place. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. >. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. not the same as the wireless password. By default, your Smart Hub will have this switched off. A master socket is the main socket for the phone line in your home. You'll then be able to change these settings: Separate Bands. >, Where do I find the default admin password for my BT Hub? Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). You'll find it on the back of the Hub if you haven't updated it. Got a BT Business Smart Hub 1? How can I set up or change the admin password on my BT Hub? BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. How do you access the BT Smart Hub Manager? >, How can I set up or change the admin password on my BT Hub? BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. The light on the front will change colours while your Hub sets itself up. This will open the Hub Manager. >, How do I turn off BT Access Control for a device? Alternatively choose your Hub from the dropdown to find out how to connect. Select Save to store your changes. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . Next, select the first device that you want to control and choose the days and times for which you want to set limits. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. Try connecting your device to the router with an ethernet cable instead of using wireless. Enter your current password followed by your new one. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. 16-08-2022 This takes a few minutes. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address.
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