The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. Russell Medical has been accredited by The Joint Commission since 1959. The services are multidisciplinary and include nursing staff and allied health professionals. Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. For more information on ratings, please visit medicare.gov. Russells Hall Hospital Staff feel able to develop their own ideas and have confidence that the trust will support them. 27 July 2018. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. Call our main line for general inquiries. WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. nhs.uk Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published (01384) 456111, Provided and run by: Who has Care Opinion told about this story? I replied that I knew this. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. There was also some guidance from Birmingham children's hospital regarding his care over the phone so I'd also like to thank who ever helped there aswell. Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. People could not always access services when they needed. Staff assessed and monitored patients regularly to see if they were in pain. Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. You can register to join the FutureNHS Collaboration Platform workspacehere. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. Published The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. 2023 BBC. Russells Hall Hospital / Accident and emergency The trust took immediate steps to put this right. DY1 2HQ, Posted via In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit NX West Midlands. All the best and take care. Only a small proportion relates to the emergency department itself. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Mill House Coffee is []. They really invested time in me and understanding me. We are currently in the Yellow category for Visitor Risk Level. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. All rights reserved. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default First amu then onto ward A2. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. People we spoke to on the different wards and units were generally happy with the care, support, and treatment they received. You can search by name or top speciality. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. Tickets cost 3 and the journey takes 5 min. or call us on 0845 113 0012, Response from The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. 6 September 2018. I was then asked to sit in an isolated area, which was not a problem. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS AEC was well run and escalated patients that they couldnt manage. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. All the best and take care. You may be admitted to AMU if your expected length of stay is 48-72 hours. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. After firstly being admitted with a cellulitis infection in my left leg The Use of CT Coronary Angiography and CT Fractional Flow There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. Video messages to our community from our Physicians and our Staff. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. Covid-19 Release of Information Call Line: 256-215-7461 []. The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. Copyright 2021 WSFA 12 News. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. The trust have worked with us and have kept us informed of developments and changes. WebMaps & Directions. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. Our mission is simple: Being the best because, we care. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. DudleyGroupNHS All the best and take care. After being discharged yesterday I had spent a month in your care ED can also refer you to AEC if you are an ambulatory patient (not likely to require inpatient admission). The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. Acute Medicine Department - The Dudley Group NHS Foundation 18 April 2018. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The improvements required by the trust were within the grasp of the trust and its leaders. 3 December 2014. We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic.