I am actually in the middle of a similar situation, sent an item with a value of $250, buyer received it and a day later requested a to return the item back to me due to insufficient packaging. Amazon I never used just because I dont really like Amazon as a company. termination or suspension. Do not use them. Huge federal crime, these platforms dont care, anything to make a buck. Agree with you reselling platforms dont investigate or penalize enough for replicas - and many buyers wont know the difference - including me (lol) - so I dont buy luxury that way. 8+ Secret Tip How To Sell On Mercari Fastest - janbox.com I tried that, this happened. I purchased an item off Mercari from some person in New Hampshire. Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. In the U.S., it's illegal for a person to sell counterfeit merchandise. Regarding buying on MercariI have purchased a number of items (maybe 12?) Mercari. Good customer service also leads to quicker sales. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! Next, youll be asked to add your phone number. Been there, its why I wont list anything expensive anymore. Counterfeit goods or goods infringing on a third party's intellectual On the 9th Mercari responded the following: Heres the real Scam If they dont ship, and you get angry and want to write a bad review, you cant. Selling precious metals, including gold, silver, and platinum sold in Many buyers are SCAMMING the ethical sellers who treat it like a real business. Oh, and they took out the money the same day I order it. Thanks for sharing your experience with Mercari . If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! How To Sell On Mercari: The 9-Step Guide - Crosslist I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. Cant get a hold of Mercari via phone nor chat. After this last step, youre ready to list it! Means if item is fake enough to convince u for 3 days you just lost ur money. The second computer has never arrived. You can also throw in a photo of yourself wearing it, and list your own measurements too. To understand that, you must know that Mercari is not an online shopping website that sells its own goods, but rather an e-commerce marketplace which means it just connects sellers and buyers. Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! What a well organized, completely thorough, tutorial! If you've already registered, sign in. Always determine what your lowest price is for an item, and dont budge from that, but leave yourself some bargaining room, by setting the initial price a bit higher. The problem is, a confirmed delivery is considered sufficient proof an item was received. This means the seller did their part. violence, racism or discrimination aren't allowed (determined at our Heavy, bulky items. Mercari Where Can I Sell Replica Watches Gia Re The login page will open in a new tab. If Katherin Aucoin is selling anything especially a coach purse carefully look at it and my recommendation is never buy from her lying rude self. discretion). Apart from that, their mobile app has been downloaded over 100 million times worldwide, of which 50M+ are from the U.S. alone, and has been rated 4.8+ on the App Store and 4.5+ on Google Play Store. The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. I was scammed by a seller on Mercari. Hi Jennifer There is basically no way to contact the compliance team and talk to them directly. Similar to account setup, listing on Mercari is shockingly fast. I made a purchase the person only shipped part of the order, then they delayed by saying they were going to check with UPS. This will be my first-time. But they give you 3 days to rate them. and have been 100% satisfied with every purchase. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. Any items sent without a tracking number are subject to cancellation, even if sent. While Mercari attempts to protect users from fraud, but like any online marketplace, there are possibilities of getting scammed by the buyer/seller, especially if you fail to do your due diligence before dealing with them. Create a Mercari account Navigate to the Mercari website and click on the Sign-up button. bonds, stocks, etc. He knows he is getting some freebies. Then, if no return confirmation, releasing the funds to the seller. You should have received a refund for them misrepresenting it. Note: If a purchased item is reported as stolen, a demand for return may Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'ecomsay_com-box-3','ezslot_7',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. Bought 2 computers. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. fins), Note: Bones, claws, pelts, and teeth are permitted if they are not from Is Mercari Legit And How to Stay Safe From Scammers? - BrooksConkle.com Examples of items that fall under certain categories may also be I still do not know if I will be reimbursed. Although not recommended, a lot of sellers leave the product description blank. Well my experience was mixed. Please, I wont even collect from some of them because they are so nasty its not worth it. When setting your listing price, you can also see your payout upon sale, which makes it easy to know how much youll actually be making. Replicas are bad for everyone. So that's that. If you as a seller skip this step, Mercari will automatically rate the transaction with five stars. But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. The organization Where Can I Sell Replica Watches fake rolex submariner was restored for the first time on glass . In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). Cross-listing gets your products in front of more buyers, some of which might only use one platform exclusively that you would otherwise miss out on by only selling on one platform. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. It is illegal to sell counterfeit items (whether you acknowledge it or not or whether you call it a "replica" or "knock-off" or "fake" or not). First one arrived and would not power up. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. now returning it for no proper reason and they approved her request and if you list the item again Ebay will again remove it, and to ensure you really have learned your lesson they will suspend your selling account, So don't. The first approach is to sell off any clutter you may find in your home . in violation or is otherwise inappropriate Mercari may, at its discretion, I think this is a tough one personally since the seller is not a retailer or dealer of said product, how are they to know if it will fit a buyers equipment? Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. Illegal to sell. They are laughing all the way to the bank! I did not reach 600. I just got burned on an item with a bad description because they would not approve the return. Add a story to your listing to make it appealing and interesting. My son does not have his item or the payment for it. I already had a mens size 9 boot and ordered these because they were a different color. Text messages only. It is recommended to buy from sellers with verified profiles who has been a member of Mercari for at least a year. Your email address will not be published. One of the go-to pieces of advice if you are in the reselling business is that you start using a cross-listing app that can help you advertise your items on the different marketplaces, saving you the time you would otherwise need to create different listings. According to Mercari, theyll not release payments until the buyer receives the item, confirm and rate the seller. I would also report to BBB, local news, and throw a huge media shit fit about it. That is to say items that are actually manufactured for LV by various factories around the world but rejected as not being "100% perfect". When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. For Mercari, these items include: Illegal items Tobacco product Drugs Alcohol FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible) And that is why for every single email they continue to send me, they are going to pay for.???? However, both sellers and buyers should carefully read their marketplace guidelines and policies as well to prevent other potential issues. Also the compliance team are the only group that have any authority. MY REVIEWS WILL NOT BE KIND. Sigh. Ive found this feature to suggest prices on the low end, and therefore prefer to come up with the price myself. Mercari executives including John Langerling are millionaires! Things that dont sell well on Mercari, are super niche items that only appeal to a small group of people. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. Pick one of the provided reasons why your account was limited: My account was limited for identity verification, My account was limited for unusual activity, My account was limited for the prohibited item(s) or conduct, Fill in the form under the Still need help option. I bought a camera lens and asked if it fit my camera. If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. Items in violation of a copyright, including handmade, or other items or activity that in general: The list of Prohibited Items may be updated from time to time at Mercaris This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. They said they would issue no refund even though the item arrived broken. I paid $26 (w/shipping) for a puzzle of a Mustang car. Know the laws in your state!???????? PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. Only after you rate they release it. This thread is almost 4 years old, so if you have additional questions, please start a new thread. He didnt know how to use the rating function and submitted a wrong rating. In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. Do note that there is an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out! Bye the way, Thank you for sharing your experience. This allows sellers to see which users are interested in their item, and would likely purchase if the price was a tiny bit lower. It appears to me that the seller has no protection for lost packages, any reputable company the size of Mercari should stand behind the sale and release funds. Customer service is horrible at best. I only buy and sale luxury items How can I report a seller on Mercari? - remodelormove.com Question for you: Can I pay or get paid with PayPal? 131 of 1948). Seller wrote me an apology saying she missed the order! She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. Congratulations! I just feel bad because I see how it could have easily slipped through the cracks but if I am sending more evidence I dont know why they didnt bother to use it. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. Please try again tomorrow. Thank you using it works easily for me did have one scammer buyer mecari will not get back with me on the matter. Mercari itself is a legit e-commerce marketplace to buy and sell products. Items, listings, photos or content that promote or glorify hatred, Skog faces a potential maximum sentence of 15 years imprisonment on the count of selling counterfeit coins and a potential of 20 years maximum on the mail fraud count. i know some of their support are annoying as hell but you might get a better customer support. to see if the package showed up. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. Truly unexpected and it seems to have ramped up since December 2021. What you can sell on Mercari? Prohibited Items - Mercari: Your Marketplace How do I sign up? have you tried contacting Mercari about proofing that it's authentic? Please know, how much I really enjoyed your class! be received from the victim or another party, and the item may be By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Mercari also provides $200 in shipping insurance as well. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. Dealing with this situation for the past week has done nothing for my situation besides give me a headache. Then Mercari said it was over their 3 day allowance for returns. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. How could they have known it was/is a "knock off"???? I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. If youre good and neat & tight then the buyers will take advantage of you and many will try to price shame. I am starting to think its a site even worse than ebay! Make a note in your description on bundles: if a buyer purchases more than one item from you, you can ship them all together, and save them the cost of added shipping. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. I'm happier with cutting my ties with the company and never having to deal with them again. I agree. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. Then check out our in-depth Mercari review article! I also luckily had some other Gucci products and I was able to send them side by sides of tags etc to prove it was a replica and the seller was in no way penalized. yep, they had potential, but its just a scam site. that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. do not sell on Mercari. This is fraud and theft protected by a big platform. Ive read many things about people in the same situation as me. I received synthetic hair today not worth more than $10. Why would they do that? If an item is damaged, disclose this very early on. Obviously you know nothing about the truth behind Mercari. Mercari itself is definitely a trustworthy e-commerce marketplace. I can not do an offer nor accept one now. However, if your order hasnt arrived even after 7 days, you are eligible to cancel your order and get a refund even if the item is sent by the seller. If youre wondering how to sell on Mercari, you have come to the right place. Not because I had any immediate intension to start using Mercari, but because this instructional narrative was so engaging. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. These are items that copy the styling but do not purport to be originals. There are many online marketplaces available that allow you to sell (and buy) anything from clothing and accessories to tech and used books, and at times it can be difficult to choose the one(s) you want to work with. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. There are times, however, when the seller forgets to update tracking details after confirming shipment, so it is best to message the seller and ask for the tracking number of your order. How does one contact Mercari for non receipt of the package I ordered. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. but yeah the same issue can happen in any platform and most tends to favor the buyer because that's where they get their money from. Good info. imho. Please log in again. I WILL NEVER ORDER THRU MERCARI EVER AGAIN. Sellers get scammed constantly. My experience with Mercari as a seller, NO GOOD! Buyer beware. Try to use as much natural light as you can, and a neutral background. Today Im going to show you exactly how to sell on Mercari, without skipping a step. Never used Mecari but had two fraudulent items charged to my card. Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. Its not a good place to be a seller. Mercari sends you a message upon receipt telling you to confirm and rate but they do not tell you the rating will nullify any warranty / refunds. Eager to learn what other sellers are saying about Mercari? Many complaints are for 1000s of dollars . They see what is being messaged between buyer and seller. There is a 10% selling fee for each item on Mercari. Hit your target markets bullseye and claim your. This article will be useful for anyone who wants to do business in this secondhand market. otherwise facilitate the unlicensed use of copyright materials (such as But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? Their shipping is HORRIBLE. Note that you can use Crosslist to hide your face with an emoji using the built-in image editor while still showcasing yourself wearing the item. The unfortunate part is there is no real way of contacting and talking to the compliance team. Firearms and firearm parts; including airsoft and bb guns. I would think it would be on the buyer to know beforehand exactly what type of lens they need. Before buying or selling anything, it is extremely important to ensure that the buyer or seller you are dealing with is trustworthy. There is no buyer protection on this site. You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. such as: Ebooks, PDF files, user generated content (UGC) or items for online Be sure to explain in detail what the issue is and provide images and if applicable. I took their word for it and listed the purse. The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. Last week I was reported for counterfeit items and my account was suspended. Mercari is not a good place to buy sneakers if you are a collector.The site is full of fake jordans and nikes and pretty much any other brands that are expensive. In addition to that, Mercari will give you a badge of Fast responder if you chat with your shoppers within 24 hours of getting a message; which further makes you stand out as a seller. Total revenue value of these 36 items is well over $1000, not to mention the $300 mercari is holding from by balance. Just got burned by the Mercari system. Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. Save yourself some real money and buy on eBay. Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. Thanks for your article! Shipping was slow. Mercari is NOT SAFE. diamonds, and emeralds. You have four delivery options during the listing process. Once a sale is made, Mercari holds the sellers payment and takes. The app wont load pictures to show damage, the customer support is a voicemail and their email support just recycles the oh cant help you this is the wrong email associated with your account when it is. Your email address will not be published. Ive reported it to Disney, Hulu and Netflix. And this particular seller STILL has not sent my items after four days! Also, the good news is that by using Crosslist you can crosspost from Mercari to Poshmark and vice versa. can you sell replicas on mercarichaska community center day pass. How in the heck could they know if the purse I listed was a "fake" or not? Also, its good to know that Mercari invests a lot in the safety of buyers and sellers. Not delivered, so opened tracking , which said delivered to NY. If a Seller lists a prohibited item, it will be Do not use this app if you are a serious seller. I was not satisfied with the purchase so I have been trying for two days to delete my account and STOP all the Mercari marketing emailsand to date after several emails back and forth I have been unable to delete my account. Most of the prohibited items are pretty obvious like illegal items, weapons, drugs, etc. Seasoned sellers send out offers every week if not daily to nudge interested users into purchasing. Mercari is still asking for more pictures. He has a Bachelor's Degree in Economics from UNC Chapel Hill, and works in data analytics and marketing. Self defense items, including military-grade items. Mercari will email you a shipping label. They wouldnt refund my money nor would they allow me to rate the seller with negative feedback. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. The manufacturer or agent of the manufacturer is likely the one who reported your listing to eBay. I Appreciate your time and effort put into this article. Products designed to circumvent copyright protection techniques or As mentioned, Mercari allows you to sell practically anything that you are able to ship: electronics, clothing, household goods, and so on. I provided proof of my item authenticity also.