She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. I have not had business with Dish for over 3 years and left them with a $0 balance. The original creditor is Sprint (cell phone company). Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. Maryland Residents: This agency is licensed as NMLS ID # 930053. So from what I am seeing, either way, Convergent can legally have it on your report. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. Since they were on leases that left me on the hook for around $1400. This morning I received a phone call from a debt collections agency Convergent Outsourcing. You can enter your email address to have a copy of the chat transcript emailed to you. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . I let him know I didnt make this bill. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. Payment FAQs How do I find my account number? The account is in the amount of $621. More details on software and accessibility are available at WebAIM.org. After you submit your information, calls to your number will stop within 24 hours. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. I have the same collections from sprint thru convergent outsourcing on my credit report. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Many companies featured on Money advertise with us. If that happens then show proof your payment was to Sorint direct and it would be deleted. We also do not buy debts the debt that you may owe is still owned by the original creditor. Many factors affect your FICO Scores and the interest rates you may receive. I need some advice on how to proceed with this collection account. SCAM! With account paid and settled. Tell us has your experience with this business or person been good? She will most likely say she will check with another department and get back to you. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. Watch to learn more! Hiding negative complaints is only a Band-Aid. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. They actually are a debt collections agency. They are now reporting the account as $0 balance but refuse to remove the account . A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! Companies across the United States contact us to help them recover debts. We sent you several validation notices. They told me to contact their collections people. Legally they've followed to the letter of the law. This is the best way to manage and repair your business reputation. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. I'm down to one last account, and would like some guidance on how to tackle it. - Wait a few days, it most likely won't be deleted even if they said it would. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Offers may be subject to change without notice. We appreciate the opportunity to respond to your concerns. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. It was easy and if you've been harassed by them you need to do this. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. It is on my credit report now. They should be able to see whether there was or not and whether you need to deal with sprint. They are a scam. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. But, when I asked directly who she represented, she said she represented Convergent. This profile has not been claimed by the company. If you weren't paying on it then it went to collections. I'd only worry if they fail to indicate that you paid the debt. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. If the collections debt is paid there would be nothing to put on the credit. GO over it with them and see what they got. Further information is available in our FICO Data Privacy Policy. 7 calle 1, Suite 204 So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Work with Sprint directly if they still own the debt. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. I called Dish to confirm this and they said they have no record of a debt. I called Sprint to get some information on the account. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. FTC's website on credit. thanks, just paid it. Originating in 1950, its current headquarters are in Renton, Washington. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. They say Im past due in the amount of,$1,613.85. FAQ. - Tell them you want to pay in full directly for your old bill. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions It's the only way to shut them down. Deletions are a courtesy and some do it. Do I handle the debt through Convergent? Contact. I have sent numerous validation letters and no response! Of course, things are a little different now after the pandemic. Rude! People would take advantge of it, skip a payment, and get a deletion. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. They might say yes or no. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. If they say yes, you have something to fall back on. In business since 1950, Convergent is one of Americas leading collections agencies. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. Learn more about how we make money. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. Convergent Outsourcing can only contact you under the specifications of the FDCPA. Within 48 hours it was on my credit report dropping me almost 20 points. Press J to jump to the feed. Sprint cannot make exceptions to this policy. I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. That's if they're reporting. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. They are supposed to do that when it's paid. Maryland Residents: This agency is licensed as NMLS ID # 930053. If that means pay in full, so be it. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. Press question mark to learn the rest of the keyboard shortcuts. They need to be investigated for fraud!!! Consumers love to do business with someone that can admit mistakes and state how they made improvements. :'(. Unbelievable!! Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. says who it is but nobody is ever on the other end of the line. Is Convergent Outsourcing legit or a scam? Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. Convergent Outsourcing was the most recent CA to report on this debt. The issue is, I never had an account with Sprint. I have never purchased anything from this company and am not familiar with this billing. Seemed reasonable, but what a scam. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. If you have questions or need to make a change to your account. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. More details on software and accessibility are available at WebAIM.org. I also called convergent and they only collecting on sprint behalf. Look at all the reviews. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). Apparently it's some kind of credit card or something. Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. It believes youre more likely to pay if youre desperate to get rid of it. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. See reviews below to learn more or submit your own review. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. It will pass in time. Improving your credit takes time, but its worth it. Renton Washington, Convergent Outsourcing Inc bill scam/fraud Renton Nationwide, palisades collection convergent outsourcing, inc I recived a bill today in my name but with my x husbands last name spelled wrong for an at&t bill, I have never had at&t service, I called to dispute it & all I got was them wanting to confirm who I was on a recording & wanting payment for over $400.00 !! But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. FTC's website on credit. If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. I asked if she was sure and she said yes. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. FAQs Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. If it was sold, Convergent has the legal right to collect and to post on your reports. I owe 1,700. Press question mark to learn the rest of the keyboard shortcuts. This is not correct as I owe no one anything or have any debt. This company doesn't seem reputable. I had a Spring sent to ERC. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Consumers want to see how a business took care of business. So yeah. Our systems are updated and employees are informed when there are any changes made to the collection statutes. Ok, I may be wrong and others can chime in and correct it. How does that work ? I ended up paying the entire balance through sprint in order to get account removed. . I never spoke to them again. Phone 2 hrs, transferred numerous times and then they hang up! Have anyone dealt with sprint/ convergent outsourcing in the past? I made arrangement to pay for some equipment for renting it, I did not owe them any money. It was founded in 1950 and currently has about 2,300 employees across 12 offices. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. Copyright 1997-2023, Ripoff Report. I found out that Convergent Outsourcing, Inc. is a SCAMMER company. R-1234567). There, you will be able to submit your phone number to our Do Not Call list. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. Join our community, read the PF Wiki, and get on top of your finances! Convergent Outsourcing does not accept payment in exchange for credit deletion. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Phone calls must be made during "reasonable hours" only. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. Engage via Email. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. to the credit bur. Learn more. If you have questions about how making a payment will affect your credit score specifically, we encourage you to contact the credit bureau, If you have questions or need to make a change to your account. Like it or not. Houston Texas, convergent convergentusa, convergent outsourcing inc Attempting to collect on a 23 year old debt wixom Michigan, Convergent Outsourcing, Inc. Verizon Wireless overdue, haven't used that mobile company in 6 years. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? Convergent Outsourcing is a debt collection agency that's been in business since 1950. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. One of our team members will walk you through the payment process and answer any questions you may have. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. You also are directed to manage your account at midlandcreditonline.com. In business since 1950, Convergent is one of Americas leading collections agencies. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. If you have an account with us, were here to help! This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. RENTON Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLCUnited Credit National Bank I got a call from Convergent saying I owed THEM $3,753.23; when I asked them what for, they said it was for a bank account I had in 1995 that I took a loan from the internet on. Thank you, you have successfully subscribed to our newsletter! I suspect the contract was hidden in the purchase of the I pad. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Learn more about Convergent Outsourcing or view your account with us online. Caller I.D. They wont respond to anything but complaints saying they have validated it which is a complete lie. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. For more information, read, How to Remove First Federal Credit Control from Your Credit Report, How to Remove First National Collection Bureau, Inc. from Your Credit Report, How to Remove Frontline Asset Strategies from Your Credit Report, How to Remove DCM Services from Your Credit Report, How to Remove FMA Alliance from Your Credit Report, remove the collection entry from your credit report, How to Remove Convergent Outsourcing from Your Credit Report, Telecommunication suppliers such as Sprint and T-Mobile, Failing to respond to debt validation requests. Advertisers above have met our This is one of the reasons I love the forum, helpful recent experiences. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Get buying tips about Debt Collection Agencies delivered to your inbox.