As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. Work continues to address 3,000 Gateshead Council property repair The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare . If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. I have to tell you, this week I have had four complaints that have been going on for two years. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. If you would like more information on how to go about making a compensation claim, please do not hesitate to contact us for advice. %PDF-1.5 However it did show that 36% of repairs were fixed when first looked at after being correctly identified. PDF REPORT TO CABINET TITLE OF REPORT: Council Housing - Gateshead Council If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. For more information please use the following link:https://www.gateshead.gov.uk/make-your-voice-heard. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. As a tenant you are not automatically covered for any of your home contents. endobj <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. : 50K - 53K. Housing contact details - Gateshead Council You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant. New online repair reporting system launched - Gateshead Council Home News New online repair reporting system launched 30 June 2021 Council tenants and leaseholders can book a repair. <>>> "The garages at Leam Lane had already been condemned, and we were working towards . All rights reserved. Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. Gateshead Council 4.0 . Welcome to My Housing Account - Gateshead Council's online service for council housing tenants. 4 0 obj We do still have about 45% of the backlog outstanding but the key areas have been addressed.. If we miss an appointment and we didn't contact you, please contact us. Gateshead gardener's fury as garage roof plants itself in her flower Gateshead council tenants wait almost a month on average for repairs Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. Equipment services :: South Tyneside and Sunderland NHS - STSFT If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. The team were very helpful and understanding of my dangerous situation. Your Employees Portal - Gateshead Council OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. about Our Customer Scrutiny Panel needs you! New online repair reporting system launched - Gateshead Council Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. London The local authority also hopes to reduce its reliance on non-specialist contractors in the long run. People really are our greatest asset at Gateshead Council, and we value every employee. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. 3 0 obj VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). endobj Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. These are repairs which could cause injuries or further damage if they are not dealt with quickly. Personal Possessions If any of your personal things have either been damaged or destroyed as a direct result of the council not carrying out appropriate and needed repair work, then you may include these in your compensation claim so that you can replace them if possible. Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". The council is responsible for most repairs to your home. We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. Background 2. They should all be done. Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. Head of Repairs and Maintenance - Gateshead Council - LinkedIn Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. You should report any damage to your local housing office. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. However, the contractor will not ask you for any money when they call. One of those opportunities is our Customer Scrutiny Panel, which is open to both tenants and leaseholders of The Gateshead Housing Company. Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. The contractors are currently repairing seven properties a week. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. We will ask you to pay for any repairs caused by damage or misuse of your home by you, your family or friends. 1 0 obj To keep up to date, why not follow us. The site has been designed with residents and local groups to ensure it is easy to use. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. This includes both small leaks and emergency repairs. Visit directory. Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. Work continues to address 3,000 Gateshead Council property repair backlog Homepage for Gateshead Councils Benefits and Council Tax information Repairs & Voids. People living in Gateshead Council properties have to wait an average of 29 days for housing repairs to be completed, according to a new council report. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. Damage to private property If any of your private belongings have been ruined whilst repair work was being carried out, then you may claim compensation for these items. Don't worry, we can still help! As long as any of the above is a direct result of negligence by the council in their duties as your landlord, then you should certainly include them in your council and local authority compensation claims. We hope to reschedule these events at a later date. However, our partners are continuing to deliver a series of . 2 0 obj Home Group | Watergate Court, Gateshead In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. Her words come ahead of the council launching a new organisation prototype this summer which will be used to improve how the repairs service monitors complaints and delivers them. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. We will first make sure that it is our responsibility to do the repair. Call us on 0333 050 8887 to start the process or fill in the form. However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. Sign up to our Business Gateshead newsletter and follow our social channels for regular updates to government announcements, local business support schemes and opportunities. Employer Est. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. This is commonly known as filing a compensation claim for despair against a housing association landlord. Youth justice services: North East and Cumbria - GOV.UK We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council endobj Gateshead Gateshead Council Housing Services | OurGateshead :L+Ftc[Sdu|^Y^. Gateshead Council aims to complete the backlog by late March next year. Unfortunately, this job posting is expired. These differences were acknowledged by Mark Smith, the director of public service reform, who said the waiting times "varies enormously". Please ask your Neighbourhood Housing Team for details. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. You have the chance to buy up to 10 additional holidays per year. Work to the outside of your home may not need an appointment. To register with My Housing Account, select 'my account' at the top of the Council homepage. Gateshead pensioner 'shocked' at council's repair works on his home of Any resident with My Housing Account can access this service. Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. Time to have your say on the future of our leisure service. Gateshead, England. "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Failure to do so could give you grounds to make a council house disrepair claim against them. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. Repairs - Gateshead Council Home Housing Your home Repairs As part of our commitment to quality services, we aim to provide a reliable and quick repair service. stream Gateshead Metropolitan Borough Council | Complaints - Housing Disrepair If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. You can also include claims for loss of earnings and care costs if necessary. If your repair can't wait until the programme we will carry it out within the normal timescales. We will offer you an appointment for the inspection, and at the time of inspection will arrange an appointment to complete the work. Gateshead Council Jobs in Durham DH1 - 2022 | Indeed.com Gateshead Council Repairs & Voids Job in Gateshead, England | Glassdoor E6 2JA. By law, we must fix urgent problems in council-owned homes which could affect the tenant's health, safety or security within a certain period. You can create a free account to post activities, services and promote organisation working in Gateshead. 27,852 - 30,151 a year. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. % The department is on the lookout for more callhandlers and building technicians. Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. Internal deterioration such as damage to carpet, walls etc. Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu Please take a look at the full job profile via this link, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get alerts to jobs like this, to your inbox. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. Copyright Andy T - 2021. Gateshead Council aims to complete the backlog by late March next year. Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes.