If pushing to start does not help then double check the scooter to make certain that the key or power switch is in the on position. Looks like spring issue. As you can see here I was able to do it with my fingers. You can get it started again if you press the button so it's probably not a power issue. This is a few specific actions that act as a reset for your board and can fix many common issues. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. Troubleshoot common issues with your gotrax hoverboard with our handy guide. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. You can recalibrate your Gotrax hoverboard by following the instructions above. We'll go through each electric scooter and the error codes that occur. Therealjondotcom 3 yr. ago. Press question mark to learn the rest of the keyboard shortcuts. Further, the locking pin is completely . Electric scooter throttle not working - How to fix it - Thescooterguide 0000017087 00000 n After rare 'F' rating from BBB, electric scooter company GoTrax responds Gotrax scooter not charging? Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. If still showing error code, contact Customer Support for assistance. If you experience problems with any of these models of e-bike file a claim below. E5 - Replace controller / replace entire product. 2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. 0000001330 00000 n We check over 250 million products every day for the best prices. Here is a link to find the manual for your Gotrax hoverboard. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. If it is hard to install, stop and inspect the consoles pins under the head unit. Read reviews and buy GoTrax Apex PRO Commuting Electric Scooter - Black at Target. This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. Once you ensure the position is correct, gently slide the pack into the tiller. But some parents may balk at spending more than $100 on an electric scooter. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Its possible the quality slipped with the V2, but they are basically the same scooter. Can't get the scooter to start. If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective. You can recalibrate your Gotrax hoverboard by following the instructions above. They cannot show error codes. 0000003486 00000 n IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. - Easy fix. Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. When you connect the charger to the hoverboard it will turn red to let you know it is charging. Electric Scooter Troubleshooting | E-Scooter Repair Guide - Gear Honest Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Aug 15, 2020 Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. GoTrax GKX electric scooter | Tom's Guide Its possible that you got a defective battery. Include an image for extra impact. Create an account to follow your favorite communities and start taking part in conversations. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. 20 MPH Max speed and durable 10 . If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. 0000002509 00000 n Gotrax XR Elite Electric Scooter, 18.6 Miles Long-range Battery, Powerful 300W Motor Up to 15.5 MPH, 8.5" Pneumatic Tires, UL Certified Adults Electric Commuter Scooter 1,360 $52999$629.99 Join Prime to buy this item at $445.19 FREE delivery Thu, Feb 16 Small Business More Buying Choices $369.11 (4 used & new offers) I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. When it comes to hoverboards, the magic fix-all is called recalibration. Of course, with any new or growing technology there are often hiccups along the way. Hold down the power button for 10 seconds. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. . It usually happens when you turn on the ignition and the scooter moves without you pressing on the throttle. Using caution, grab the top of the battery and begin to lift it out of the tiller. Press J to jump to the feed. Got stranded away from home and had to push it home in this mode which was super difficult and frustrating. GoTrax G4 Review - Most Theft-Resistant Budget Scooter Ever It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). Power completely shuts off while riding. Test The Battery Pack On A Scooter That Runs. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. 0000000696 00000 n There are many possible reasons why your Gotrax hoverboard is not balancing. Front tire making a very loud noise. A fully charged battery will have between 36 and 42 volts. I'll monitor the post to see if these are isolated or widespread. Find low everyday prices and buy online for delivery or in-store pick-up. You feel the scooter lose power and your inertia throws you forward. How To Read A Gotrax Scooter Wiring Diagram | WIREGRAM Make sure the petals are level with each other and on a flat surface. Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. Test The Battery Pack On A Scooter That Does Not Run (Tool Needed: Load Tester) If the scooter is not running, a load test can be performed on its batteries by removing the battery pack from the scooter and taking the individual batteries out. . Hmm, I'm thinking I have one of the old GoTrax GXLs (bought it last year). The difference is, these are much more fun! :~f 12`L,@" Gotrax Troubleshooting Archives - besteride.com This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. Turn the key or power switch on and engage the throttle all of the way. 0 - Normal StatusE02 - BrakeE03 - Power Assist sensor failureE06 - Cell Under VoltageE07 - Motor FailureE08 - Handlebar FailureE09 - Controller FailureE10 - Communication reception failureE11 - Communication sending failureE12 - BMS Communication failureE13 - Headlight failure. Apr 15, 2021 So frustrating. Looking For The Best Lock For An Electric Scooter? Step 6 Install the battery pack. This electric scooter comes with an updated, brighter headlight and a larger LCD screen. Gotrax recommends 3-4 hours for charging time. This is one of the most common problems we hear about, so it's always worth checking first. Power on your scooter and take it for a test drive. Odometer not working. An awesome member of our community made this guide. We appreciate you customer service and willingness to do the right thing! I tried these fixes and the problem got solved. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. I absolutely love this scooter. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. Take care of your ride so it can take care of you. 21E, 22E, 25E, and 30E - Replace console to fix error code. Kid really loved the speedometer and the cruise control feature! You can now turn your hoverboard back on.*. How do you check the odometer on the GXL V2? Theres a good chance that you are charging your scooter but not getting a charge because there is something wrong with your wiring harness. I kicked off the odometer began registering speed. hb```b``b`B uHGC@Z&yn)~v@P U I=@:Yg'j][ 3JSK>X~3S$)-BKD'y&Mj<>#2&w+[2DS/4dN P]-zWi^3wXBK Sometimes due to old age an electric scooters battery pack will need to be recharged before the scooter can be tested or operated. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. Will this problem come back? Find your product below and click the link to be directed to the specific information for troubleshooting. Once you ensure the position is correct, gently slide the pack into the tiller. E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. I had my second issue within 17 business days of receiving the scooter. Recommended rider age . We show a quick view. Problem 1: Electric scooter losing Power The first thing you should do is check the battery. Scooter Does Not Run : ElectricScooterParts.com Support