Press # three times. When will my cancellation request be approved? Here you will find answers to our most frequently asked questions! This whole situation is f*cked up and I dont know what to do. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. Other terms and conditions apply. ConsumerAffairs is not a government agency. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Your new Straight Talk will be ready to complete activation when your old phone stops working. WebClick on the option See Balance/Service Date. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. I even asked them if I would get resistance from the store and they insured me it would be fine. We though we'd save money with Straight Talk. You have exceeded the amount of items allowed in your cart. Check your balance, refill or manage plans and phones with our 611611 text feature. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. No international roaming allowed. My other carrier released my number which left me with no phone for 36 hours. Their website claimed my transaction didn't go through even though my credit card was charged. WebHow to Contact Straight Talk Customer Service Using DoNotPay! Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". BasicTalk 911 service operates differently than traditional 911. Press 1 for English and then 4 twice through menu prompts. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. They all told me no problem they can get it working. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. I am now in the process of changing carriers because of how horrible they are and continue to be. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Manage Account. That dirty freaking bad customer service is awful at Straight Talk. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! WebSearch consumer complaints, reviews and information about straight-talk-.com. My existing internet was down with no ETA and 3-days to even get a reply. Where do I start! Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. I am very upset that they would not honor the warranty that the phone was supposed to have. Straight Talk does not own their own cellular towers. Find another carrier. Estimated amount consumers saved since 1997: $15,590,010,907. Went to walmart to buy a hotspot to get me by. Hiding negative complaints is only a Band-Aid. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Subject to our Reasonable Use Policy and Terms of Service. This company and the people who work here are so horrible. Sometimes, they might try to convince you to remain with them. If you need to see tips for WiFi connectivity, click here. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. Harris Teeter. We've come across 5 numbers locally that we can't call. Welcome to 611611, the text helpline. Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Sorry you won't get any! You now have a spot reserved for Straight Talk Home Internet Service! WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. WebStraight Talk, Inc. Find more than 137,785 complaints| Ripoff Report Once the app and email has been set up, an icon will appear on the applications menu. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. But they were so QUICK to take the money out of my account. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. I am very angry. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Have an idea for Straight Talk? I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. I have been a customer for about 7 years (with 4 phones/lines) in my household. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! | After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. I have questions that Wal-Mart can not answer. I would leave 0 stars if I could. What a complete waste of time. After spending over 2 hours on hold they disconnect me. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". But you have exceeded the number of items allowed per order. How Do I Check If My Balance Is Due on My Straight Talk Phone? I resisted but they insisted they needed the info and there would be no problem. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. There are no contracts and no hidden fees. MOBILE WEBSITES: Access the mobile web site version of your choice. They are crooks and will not help! Straight Talk is also branded as Tracfone and offers prepaid phone service. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. I never was able to get one. I will be looking for another pre pay service with hopefully much better customer service! Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. Straight Talk is also branded as Tracfone and offers prepaid phone service. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. | TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. You can now share news articles on your favorite social media channels. Chat with Support Call Directly Need guided support? I do not know if they changed their website or not. Find out how we combat fake reviews. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. We value your privacy. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. Posted by nepaguy001. I gave him my code as I have done in the past. You have exceeded the amount of Smartpay items allowed in your cart. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. Please click on www.straighttalk.com/Coverage to view our Service Area Map. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. Dial *#06# on your phone to find out what it is. All rights reserved. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. All rights reserved. Get rewarded with Free Service at Straight Talk Rewards. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. Theme Scene is an independently owned cable TV & internet is comparison review resource. WebAt Straight Talk, customer service is extremely important to us. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. Never called . OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. I guess you get what you pay for with the cheap service!!! In short, the two companies are not related. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. SELF-SERVICE AT YOUR FINGERTIPS Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. The freaking phone isn't no good the button doesn't work. The phone is not within the Straight Talk Service Area Map . Service is currently available for your address. Meanwhile, she said their is nothing wrong with my phone. I laughed as I am expected to have two phones when I am dealing with the issues. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. I turned it off and back on still no service. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. The company offers a wide variety of phones, including budget phones that come free with a phone plan. I had straight talk for years. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Full web sites require more data to view and browse. Their website claimed my transaction didn't go through even though my credit card was charged. Some phones on specific plans have hotspot capabilities. I want to keep the phone just someone lying to me like that is crazy. Your Privacy Choices. So even if you wanted to keep your phone number it's impossible until THEY update their system. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. You will need to perform a separate checkout for the items in your cart. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Unsubscribe at any time. We also ensure all reviews are published without moderation. Straight Talk will unlock phones for current and former Straight Talk customers for free. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. Hopefully I can get them to unlock my sim so I can switch to something else. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Jan 4th of 2023 lost all coverage and internet. Plans include unlimited talk and text and high-speed data. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. It's the most convenient way to manage your service. Unfortunately, they've lost our business going forward. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. If you paid for their service in advance, you are entitled to a refund. How do I cancel my Straight Talk service? Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. And this doesn't make any sense at all. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. Please save your time and don't do this service. Tried porting it back to my old carrier and the number is GONE! And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. I had a fraudulent charge on my credit card account from Match.com. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Dont waste you time or money. Access the Wifi Optimizer to help reduce data usage. Call (888) 442-5102 to request an unlock. How Do I Register My New Straight Talk Phone? You have quick access to the information you need from the fly out Menu on the top left. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? F this company. Available online only. There are five different plans to choose from that offer different data, speed, coverage and pricing options. Enter your phone number and pick the keyword that best fits your needs. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Reduce the use of the "Live Wallpapers" (These use processing power and memory). Never had any other carrier! I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. Use the charger that came with your phone to avoid battery damage. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Current items cannot be combined with other purchases. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. All Rights Reserved. For assistance, please contact us at 1-877-430-2355. Calling Straight Talk back may result in you getting a representative who is able to help you. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? I called ST customer service. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. I am a prospective customer of Straight Talk. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Help is just text away. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns And yes, there are several ways to reach the Straight Talk customer service team. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. Airtime minutes will be deducted plus the cost of the International call. Please fill out the form below and we will be in touch with you ASAP. SMH!!!! We will get back to you in a few minutes. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. 2023 TRACFONE. Phone was fine for a month. A month equals 30 days. Sign up to receive our free weekly newsletter. I am not alone in this and their Facebook page is full of similar issues. They might even offer some discounts or incentives to keep you with them. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. r/StraightTalk 2 yr. ago. The data is non existent no matter if it is the beginning or end of your service date. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Is it possible to keep my Straight Talk phone number after canceling? And you can click here if you want to compare all the contact information we've gathered for Straight Talk. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. They wanted me to buy another cheap phone to keep my number. Who's crazy enough to start this website? Or who knows as it was not freely shared. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] WebChat with one of our agents live. In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. I have never talked to a worse customer service line nor have I ever delt with a worst company. You will need to perform a separate checkout for the items in your cart. All of a sudden my phone stuck in sos mode. I reset network settings. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Text 611611 to check your balance, get refills and much more. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. I have been without service since 1/02/23. This special promotion only allows one additional line to be added at a time. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. Tim was only in his late 20s, but just didn't care anymore. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. I will be taking the phone back. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. I told all of them the error I got. This company is a total scam. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Message and data rates may apply. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. It offers a wide variety of smartphones and allows users to activate service on their current phones. Yesterday we discovered that we can't call the New York State Police. They are a SCAM!! Apparently I am not the only one with issues. > Change Credit Card or Checking Account. Simply let him/her know that youd like to cancel your Straight Talk service. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. There are no credit checks, and you pick the plan and activate your account. There's a problem. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. I ordered a Samsung Galaxy S10 from their website. Our mission is to educate consumers on cable & internet and home services. Straight Talk has continued to offer quality services since launching a few years ago. You can call us directly and we will help you. He hung up. BACKGROUND APPS: Turn off apps running in the background. I've talked to 6 customer care agents was promised to get a call back twice that never happened. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 WebSearch Newegg.com for iphone 6s plus straight talk. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. WebContact Us Now. Concluding that she was psychotic, I asked to speak to a supervisor. They constantly use data and can slow down the processing speed of your phone. Copyright 1997-2023 Ripoff Report. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. Click Submit'. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. Its just ridiculous. That person took my address, email address, and phone number. INSTALL NOW>> Forget about data limits! I mean extremely rude. The worst phone service ever!!!! The appeal of Straight Talk is its flexibility and affordability. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. By texting keywords to 611611, you are consenting to receive response messages. How those businesses take care of those complaints is what separates good businesses from the rest. Many consumers have expressed frustration with Straight Talk's phone-based customer service. WebStraight Talk is committed to providing our customers the best customer service. I've had problems with customers service every time I've had a issue with my service. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. There is nothing like a good deal. You can help! And yes, you also have the option to transfer the phone number to a different carrier. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Tried again this afternoon, rep. was very rude and condescending. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. Would not make an exception,to a hotel reservation I made thru Priceline. Yes, you may change your Straight Talk phone number. The latest complaint No mobile service was resolved on Jan 16, 2023. Refill with your credit card right from your device. In total, Straight Talk has 4 phone numbers. So if thats what you want, feel free to explore it. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music.